D
Dallas, Irving, TX
Irving, TX

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At the end of the day, I got my issue resolved
Michael was knowledgeable kind and helpful.
Reply from Michael Metts
October 30th, 2025 07:20 PM
It's great to hear that you found my approach knowledgeable, kind, and helpful, Karen. Your feedback is valuable to me, and I'm happy I could assist you effectively. If you have more questions or need further assistance, feel free to reach...
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easy and straightforward
Annette is an asset to your compsny. She completely satisfied my concerns, inasmuch as your "chat assistant feature did not.
questions were answered and did not have to be put on multiple holds
BSI customer service has not been helpful from the beginning, noone ever has answers and everyone always has an attitude
BSI people always have an attitude and do not connect me to the right people
Resolved the issue of my unresolved pending payment to escrow
Reply from Michael Metts
October 30th, 2025 10:35 PM
I'm pleased that we could resolve the issue with your pending payment to escrow. If you need any further assistance or have questions, please feel free to reach out to me directly.
Lorraine helped me get my questions and concerns answered. She was pleasant and polite.
Cause they always let me know about anything.
2861–2870 of 10568
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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