Dallas, Irving, TX

Very helpful and friendly

All my concern and request were taken care of in avery professional manner .thank you Bennie you really guided me well.

Had I not complained I likely would have not received a payoff in time so I could close on a real estate deal. The process was completely horid and very unnecessarily convoluted. Why it takes WEEKS to get a payoff is beyond me. In fact, my...

Harriet was professional knowledgeable

Pleasant and helpful

I've never had a issue calling in to make my payment. They repeat the amount i say im going to pay. She rambled an amount that was different than what I expected and when I questioned her she got annoyed at me. I could tell in her voice. So...

Every question I had was answered, politely. The phone calls was quick to the point and resolved fast.

Solved my issue

Experience, courtesy and great Rep

At the end of the day, I got my issue resolved