Dallas, Irving, TX

very professional and caring about my concerns. Willing to look into it further to make sure it is all figured out correctly.

Got all the answers we needed.

Dylan was extremely professional and made sure to empathize with me and my situation . Explained everything thoroughly

Tamara was clear and confident about fixing my issue.

No additional call necessary, Marquita informed they would be following up with me.

Ericka was helpful and professional

Ericka was thoughtful and resourceful when addressing ny request for a netting escrow for my closing which was to take place the same day. Thank you Ericka for resolving my issue and easing my anxiety.

Very helpful and answered all my questions in a positive way. Thank!

I could barely understand what she said and had to ask her to repaleat herself several times. I was clear in why I called but it took 5 minutes for her to understand what I was simply trying to pay the second half of my bill over the phone...

Ms. Elizabeth was very kind and thoughtful when it came to my situation. She gave me advice on how to move forward with the process and that they can help me catch up with my payments. Thank you!