Top 5%
Coley Rau at CrossCountry Mortgage
Senior Vice President | NMLS #256481
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bryan, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering... Show More
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Business Hours
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8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
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closed
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Reviews from Web
Communication was tough. Loan officer was hard to get ahold of and seldom communication outside of automated messages - HOWEVER - Brock was a rockstar - I am not sure of his role in the organization but he answered my phone calls every single...
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Great people!!
Reply from Coley Rau
November 10th, 2026 04:17 PM
I'm pleased to hear that you found the people at CrossCountry Mortgage to be great, Makayla. Thank you for your kind words!
I was overwhelmed with the amount of information needed and the amount of emails, phone calls and texts back and forth throughout the process of the home loan. I know everything was thoroughly done.
Reply from Owner
November 9th, 2026 08:52 PM
I'm sorry to hear that the volume of communication felt overwhelming during your home loan process, Judy. I'm glad to know you felt everything was thoroughly handled. If there's anything more I can do to assist you, please feel free to reach...
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Purchasing my property was overwhelming at times. Several people contacted me from Cross Country - almost daily emails or texts needing information - and I would have appreciated someone taking the time to tell me all that they were doing since...
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Reply from Coley Rau
November 9th, 2026 06:07 PM
I'm sorry to hear that the process felt overwhelming at times, Judith. I appreciate your feedback on the communication and the thoroughness of our service at CrossCountry Mortgage. If you have any further questions or need assistance, please...
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Overall great experience everyone was helpful
Reply from Coley Rau
November 2nd, 2026 08:41 PM
I'm happy to hear that you had a great experience with everyone being helpful, Tina. My team at CrossCountry Mortgage, LLC and I appreciate your kind words.
The Coley Rau team was a phenomenal crew to work with. 1000/10 experience! Quick response, eager to answer questions & all around professional crew. Thank you for helping our dream come true!
Reply from Owner
November 2nd, 2026 02:15 PM
I'm grateful for your kind words, Christina. It’s wonderful to know that my team at CrossCountry Mortgage, LLC provided such a professional and responsive experience. Thank you for choosing us to help make your dream come true!
The team was fantastic to work with! I get it, not every experience can be as easy as ours was, but we were able to submit documents quickly for review and follow up with team members to make our process a breeze! I know that this experience...
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Reply from Coley Rau
October 30th, 2026 08:04 PM
I'm pleased to hear that your experience with my team at CrossCountry Mortgage, LLC was good, Christina. It's wonderful that the process exceeded your expectations, and I'm glad we could make it a breeze for you. Enjoy the coming years in your...
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Coley Rau at CrossCountry Mortgage has received a review with 5 star rating from Amie M
Reply from Owner
October 30th, 2026 06:19 PM
Thank you for the perfect rating, Amie. I'm glad to know that your experience with CrossCountry Mortgage, LLC was positive.
It was a very smooth and fast closing. Your team is always on top of things and make sure that we can close early. This one was to close in 25 days and I think you did it in about 19 days. As usual is was a wonderful experience.
Reply from Coley Rau
October 29th, 2026 04:27 PM
I'm glad to hear that the closing process was smooth and fast, Amie. It's great to know that my team at CrossCountry Mortgage, LLC could ensure an early closing for you. Thank you for your kind words and for trusting us again with your needs....
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Communication could have been way bnetter I had to text or email multiple times to get a response if I even got a tesponse sometimes
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bryan, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #256481 | Branch NMLS #1611120
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
Adjustable Rate Mortgage
FHA Loan
USDA Home Loan
FHA 203k Limited Refinance
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Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 256481
Awards
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CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095