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Coley Rau at CrossCountry Mortgage

Name: Coley Rau at CrossCountry Mortgage
Address: 1607 W High St, Bryan, Ohio, 43506
Telephone: +1-419-636-7273
Rating: 4.82

Senior Vice President | NMLS #256481

4.82

(789)

Mortgage

Mortgage Loan Officer

Contact Info

(419) 636-7273

Bryan, OH

https://crosscountrymortgage.com/bryan-oh-2035/coley-rau/

Location & Business Hours

Business Hours

Mon

8:30 AM to 5 PM

Tues

8:30 AM to 5 PM

Wed

8:30 AM to 5 PM

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4.82

(789)

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I never once spoke to the actual LO himself. I spoke to Dan multiple times and he was helpful and friendly. I called the office one time and the recepionist may have been new, however, she asked me 20 questions which was aggravating b/c I knew...

Coley Rau at CrossCountry Mortgage has received a review with 5 star rating from Tracie

Very communitive! Quick to close with no issues! I already have 2 preferred lenders but i will definitely keep him in mind! Great lender!

Dan was great to work with, always kept me update!

The staff was very helpful including Ms. Bernadette! Thank you agai!

Reply from Coley Rau

August 7th, 2026 07:01 PM

Antonio, I'm pleased to hear that my staff, including Ms. Bernadette, were helpful during your experience. Thank you for taking the time to share your kind words!

I had 3 different people asking me for the same information. I would have my daughter email it so I know it was sent in properly. Then I was asked for it again. I got the idea you don't communicate very well among each other. I also feel you...

Reply from Coley Rau

August 4th, 2026 08:07 PM

Linda, I appreciate your feedback and am sorry for any frustration you experienced due to repeated requests for information. It's important to me that our process is clear and supportive, especially for those less comfortable with technology....

Team went above and beyond as we had a house fall through due to seller and found another that they got everything ready for!

Reply from Coley Rau

July 31st, 2026 04:23 PM

Andrew, I'm pleased to know that my team was able to support you through the challenges of finding a new home after the initial setback. Your experience is important to us, and I'm glad we could help facilitate a smooth transition for you....

Bernadette was very patient and pleasant to work with thru a drawn out appraisal and loan process.

Reply from Coley Rau

July 31st, 2026 07:36 PM

James, I'm grateful to know that Bernadette's patience and pleasant demeanor made a difference during the extended appraisal and loan process. Thank you for your kind words and for sharing your experience with us.

Bernadette was extremely professional and kind

Reply from Coley Rau

July 24th, 2026 12:40 PM

Brice, I'm grateful to hear that Bernadette's professionalism and kindness made a positive impact on your experience. Thank you for sharing your feedback!

Bernadette was and absolute joy to work with. She would answer any silly question I may have had and she kept me posted on everything. She helped calm my anxiety as a single mother and first time home buyer. I could not have asked for a better...

Reply from Coley Rau

July 20th, 2026 12:39 PM

Skylar, I'm pleased to hear that Bernadette was helpful in your home-buying journey and provided the support you needed. Thank you for sharing your experience, and if there's anything else I can assist you with, please feel free to reach out....

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Bryan, OH. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #256481 | Branch NMLS #1611120

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loan

VA Loan

Jumbo Loan

Fixed Rate Mortgage

Adjustable Rate Mortgage