Doug Benavides at CrossCountry Mortgage

Division Manager | NMLS #976773

4.9

(247)

Mortgage

Mortgage Loan Officer

Contact Info

(630) 884-0067

Oak Brook, IL

https://www.crosscountrymortgage.com/oak-brook-il-3028/douglas-benavides?marketing_campaign=00898

Location & Business Hours

Business Hours

Thu

8:30 AM to 5 PM

Fri

8:30 AM to 5 PM

Sat

closed

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4.9

(247)

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5 Star

96%

4 Star

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1 Star

I would appreciate a little more communication throughout the process. There were a few times when I tried to reach Stephanie but wasn’t able to get a response, and at the end, some of the numbers were still unclear.Moving forward, I would...

Reply from Doug Benavides

October 27th, 2026 02:44 PM

Tania, I appreciate your feedback and I'm sorry for any communication gaps you experienced. Your suggestions for more involvement in the process are valuable, and I will work with Stephanie and our team at CrossCountry Mortgage, LLC to enhance...

Arely and Yazmin were awesome to work with. Kept me in the loop and let me know exactly what was going on. Made the first time home buying experience less stressful!

Reply from Doug Benavides at CrossCountry Mort...

October 20th, 2026 04:45 PM

I'm pleased to hear that Arely and Yazmin made your first-time home buying experience with CrossCountry Mortgage, LLC less stressful, Rachael. Keeping you informed throughout the process is important to us, and it's great to know they succeeded...

Muy amables

Reply from Doug Benavides

October 9th, 2026 12:57 PM

Jose, agradezco que hayas encontrado nuestra atención en CrossCountry Mortgage, LLC muy amable. Si tienes alguna otra pregunta o necesitas más información, por favor no dudes en contactarme.

Mr. benavides and Stephanie were extremely helpful. they made my home buying experience smooth and simple. there was a lot of paperwork to turn in and sign but at the end of the day it was all worth it! i would highly recommend them to friends...

Reply from Doug Benavides

August 17th, 2026 01:21 PM

David, I'm grateful for your kind words about working with Stephanie and me. It's wonderful to know that we could make your home buying experience smooth and simple despite the paperwork involved. Thank you for recommending us to your friends...

The communication, knowledge and teamwork between Doug, his office and me is truly the reason I continue to use him and the DB Group for my clients needs. They always look at ways to help my client's meet their mortage needs and save money

Reply from Doug Benavides

August 6th, 2026 07:18 PM

Tina, I'm thankful for your continued trust in me and the DB Group. It's great to hear that our communication, knowledge, and teamwork have been beneficial for you and your clients. We're always here to help meet mortgage needs and find ways...

Comminication was great once the process got started! Answered all our questions in a timely and simple manner. Worked really well with our realtor and attorney to make sure everyone was on the same page. Michelle was super helpful throughout...

Reply from Doug Benavides

July 24th, 2026 04:24 PM

Alexander, I'm pleased to hear that the communication met your expectations and that we could answer your questions effectively. It's great to know that collaboration with your realtor and attorney went smoothly, and I'm thankful for Michelle's...

Everything was explained thoroughly. every answer was answered in the most proffesional manner.

Reply from Doug Benavides

July 20th, 2026 01:31 PM

Jazmin, I'm pleased to know that everything was explained thoroughly and that you felt the responses were professional. If you have any more questions or need further assistance, please feel free to reach out.

Doug and his team (specifically Stephanie) are FANTASTIC. They made the home buying process so easy, and helped me determine what I qualified for as a self employed person extremely quick.

Reply from Doug Benavides

July 20th, 2026 07:47 PM

Sean, I appreciate your positive feedback about working with Stephanie and me. I'm glad we could make the home buying process straightforward and assist you quickly with your qualification as a self-employed individual. If there's anything...

Doug Benavides at CrossCountry Mortgage has received a review with 5 star rating from Jazmin C

Reply from Owner

August 12th, 2026 12:00 AM

Jazmin, thank you for the great rating. I'm glad to know you had a positive experience with me at CrossCountry Mortgage.

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About

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Oak Brook, IL. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #976773 | Branch NMLS #2039958

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Conventional Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans