Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,294)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(11,294)

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5 Star

98%

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1 Star

Michelle guided us through our first home buying experience with such patience and care. We felt she heard and addressed any concerns right away.

Ryan is truly one of a kind and we are so thankful that we were connected with him. As first time home buyers this process was daunting but he helped us feel informed and empowered every step of the way. He is one of the most dedicated people...

The whole experience was great and stress free. Jennifer was awesome and was willing to come to the Greenwood Ruoff branch, which I greatly appreciated.

Ryan was very clear and precise with all communications. He had ready answers for all of our questions, and made sure we had a clear grasp on everything. We will definitely recommend him to anyone we know who is moving.

Reply from Ryan Frantz, Ruoff Mortgage

May 15th, 2024 12:15 PM

Hi Ryan!Coming up on your one-year anniversary in your new home and wanted to both check in on how your home is as well as thanking you for the opportunity to assist you in 2023. Rates remain a bit elevated from where you closed but as they...

Rene was very friendly and helpful through the whole process we had a wonderful experience

Nothing! Everyone was absolutely wonderful and made this experience as FIRST time homebuyers so easy and we thank everyone for their help :)

Reply from Cynthia Mattox | NMLS# 521856 | Ruo...

March 5th, 2024 06:11 PM

Hi Kayla. I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy

Cindy was beyond helpful and went over and beyond for us. She was the absolute best to work with along with Tina. We would 100% continue working with them for every home purchase we ever make. We cannot thank them enough for the hard work and...

Reply from Owner

June 13th, 2023 12:20 PM

Greetings Ethan, Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that Cindy and Tina were able to provide you with exceptional service and help you purchase your first home. Congratulations...

Reply from Cynthia Mattox | NMLS# 521856 | Ruo...

March 5th, 2024 06:12 PM

HI Ethan. Tina and I appreciate your review, and kind words. I'll be watching the rate market this year and will reach out with any rate improvement opportunities. I hope you are doing well, and please know I'm here when needed. Cindy

Stacey was amazing from start to finish she was always available to help answer any and all of my questions.She helped us find the type of loan that worked for me and helped me figure out what I needed to do to get a better pre-approval. Will...

I loved the fact that Jennifer was always at the ready with answers to all my questions and she was wonderful to work with! Jennifer went over and beyond to help my family feel comfortable in this process and she puts my mind at ease knowing...

Reply from Owner

June 13th, 2023 12:23 PM

Greetings Kat,We appreciate you taking the time to leave such a positive review about your experience with Jennifer and the Ruoff Mortgage team. It's great to hear that she went above and beyond to assist you and your family throughout the...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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