

Central Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Everything went very well and fast, for my first time being a new home owner.
Everything was fine until after closing. My payment was settled at $1,400 and was instantly sold to a new company and shot up to $1,850.They do a few things in a manner I don't agree with. They firstly do not do their homework when calculating...
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Reply from Owner
September 13th, 2023 04:44 AM
Hello Sam. We appreciate the candid feedback and are so sorry to hear about your recent experience as your servicing provider changed. While we would prefer to be your servicing provider, we had to follow the guidelines based on the type of...
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Expedited service
Went above and beyond
LAURA MULLEN was freaking fantastic. She was extremely helpful, and encouraging during some less than ideal situations. The process was easy, and fast. Throughout and thoughtful. Highly recommend
Reply from Owner
September 11th, 2023 01:30 PM
Dear Kylee, Thank you for your positive review! We're thrilled to hear that Laura Mullen provided you with exceptional service and made the process easy and fast. We appreciate your recommendation and look forward to assisting you again in...
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Everything was done well.
Reply from Dan Nicholas | NMLS# 502373 | Ruoff...
October 26th, 2023 07:43 PM
Hi Beth!! I just got wind of the awesome survey you answered on our behalf. THANK YOU ! ! ! Please let me know if I can help with anything at all !!!
All the best,
Dan
Ryan is a knowledgeable, consummate professional. I have always, and will continue in the future, to use Ryan and the team at Ruoff for all my mortgage needs. He has supported me and my family flawlessly....
Reply from Ryan Frantz
September 8th, 2023 06:46 PM
Hey Katy! Thank you for the incredibly kind words...I'm grateful for your trust in getting loans done for you/family and for your friendship. #Appreciation!!!!!! Send pics of Florida and my best to Steve!
I am a first time home buyer. By luck of the draw, I received a call from Justin Jones. I had lots of questions and, equally as many concerns about actually being able to purchase a home. I was immediately comfortable speaking with Justin and...
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Reply from Owner
June 24th, 2025 07:58 PM
I'm thrilled to hear that your experience was so positive, Dina. It was a pleasure assisting you as a first-time homebuyer and making the process smooth and understandable. Thank you for your kind words and recommendation.
Perfect from start to finish! I can hardly wait for my next home purchase. Thank you Brian, for making this process pleasant and smooth. Until next time.... Colleen
Reply from Owner
September 8th, 2023 04:24 PM
Thank you, Colleen, for your kind words! We're thrilled to hear that you had a perfect experience with Ruoff Mortgage and that Brian made the process pleasant and smooth for you. We look forward to assisting you with your next home purchase....
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Perfect from start to finish! I can hardly wait for my next home purchase. Thank you Brian, for making this process pleasant and smooth. Until next time.... Colleen
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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