Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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closed
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9 AM to 5 PM
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Reviews from Web
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Ashley Mattox, Ruoff Mortgage
Ashley worked really hard for us to get approved. We appricated all her hard work!
Reply from Ashley Mattox, Ruoff Mortgage
July 6th, 2026 03:20 PM
Thank you so much for your kind words! It truly means a lot. It was a pleasure helping you through the process, and I'm so glad we were able to get you to the finish line. Thank you for trusting me with your home financing, and congratulations...
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Efficiency
Reply from Sheila Welsh, Ruoff Mortgage
July 6th, 2026 03:39 PM
Jiyeon, I appreciate your feedback on efficiency. It's great to know this aspect stood out for you. Thank you for sharing your experience! Wishing you many happy memories in your new home.
for
Ashley Mattox, Ruoff Mortgage
Both Ashley and Mandy provided prompt and thorough feedback from questions I had about the mortgage and underwrititng. I appreaciate their kind and polite approach throughout this process. Thank you!
Reply from Ashley Mattox
July 6th, 2026 03:21 PM
Thank you so much for your thoughtful review! It was truly our pleasure to help you through the process. We're so glad we could answer your questions and make everything as smooth and stress-free as possible. Your kind words about both Mandy...
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Kept us updated.
Reply from Wendi Burks, Ruoff Mortgage
July 6th, 2026 01:21 PM
I appreciate you highlighting how I kept you updated, Lucia. Staying informed is crucial, and I'm glad I could provide that for you. If there's anything else you need, please feel free to reach out. Enjoy your new home!
Wendi was very pleasant to work with and responded promptly to any questions and concerns I had during the process. I would recommend her to my family.
Reply from Wendi Burks, Ruoff Mortgage
July 6th, 2026 01:22 PM
I'm grateful for your kind words, Connor. I'm happy to hear that my prompt responses and service left a positive impression on you. Thank you for considering recommending me to your family; it truly means a lot. If there's anything else you...
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Stacey was amazing! Always making sure I understood everything and making it known she was always there for anything I needed. She also kept me on track through this crazy experience to make it extremely smooth. Very appreciative of her time...
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Reply from Stacey Klein
July 15th, 2026 03:57 PM
Thank you so much, Kelly, for sharing your experience. I'm happy I could help make the process smooth and that you felt supported throughout. If there's anything more you need, please feel free to reach out.
The entire process was very frustrating. We had to do a lot of work ourselves, and at one point someone we called said "why are you doing this, shouldn't your loan officer be helping you with this?" This summed up our entire experience pretty...
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Reply from Cori Drudge, Ruoff Mortgage
July 9th, 2026 12:59 PM
Austin, thank you for taking the time to share your feedback. I'm truly sorry to hear that your homebuying experience felt more frustrating and burdensome than it should have, especially as first-time homebuyers. There are times when unique...
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How the whole team kept us up to date on everything and was quick with replying whether via email, text, or call.
Reply from Mark Wiseman
July 14th, 2026 08:20 PM
Karen, I'm pleased to know that you found the team's communication effective and timely. Keeping you informed throughout the process is important to us. Thank you for your kind review!
Fast response
Reply from Dan Nicholas
July 7th, 2026 03:50 PM
Hey, THANKS Gabe! These referrals like this is why I am still in the business. Thanks again. and congrats on the home & the upcoming wedding.
Wendi was phenomenal from beginning to end. She stayed in contact with me, kept me updated on where we were in the process and responded to any questions I had quickly. My USDA mortgage required so many different items and she put them all...
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Reply from Wendi Burks, Ruoff Mortgage
July 6th, 2026 01:24 PM
Ellie, you did it! You are a homeowner and I couldn't be happier for you!!!! I'm truly grateful for your kind words and happy to hear that you felt well-supported throughout the process. If you ever have more questions or need further assistance,...
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841–850 of 11278
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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