Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,345)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

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4.94

(11,345)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Ross is very knowledgeable and communicates with purpose. Helped throughout the process to keep the closing on track.

Reply from Ross Bromstrup, Ruoff Mortgage

September 12th, 2024 01:10 PM

Thanks Nancy, you're a great partner to work with!

Ryan and his staff are top notch. Communication was amazing. Today we live in an age where communication is extinct, but not with Ruoff. Highly recommend!

Reply from Owner

April 8th, 2024 06:49 PM

Tammy, This is such a great compliment...appreciate you and Don so much! THANK YOU! Congratulations on your new home!!!!!! Ryan

Communication. Ryan was on it. If he couldn’t call us back right away, one of his staff called for him. The age we live in communication is not priority, but with Ruoff it is. Our questions were answered the same day and within an hour most...

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 2nd, 2024 11:59 AM

I'm deeply honored by your kind review, Tammy. I'm thrilled to hear that you and Don found our communication timely and effective. At Ruoff, we prioritize clear and rapid communication to ensure a smooth process for our clients. It's wonderful...

Ryan was great. The only thing that slipped through the cracks was the rate lock extension fee. I was surprised by this fee at closing.

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 2nd, 2024 12:03 PM

Thank you Ashley. Really appreciate the feedback and letting me know. I will do better on that update in the area of a rate lock extension. I know when the seller extended the closing it was over a month before closing but must have missed...

I have used Stacey for several of my own loans and always try to use her for my clients. She is top notch and always on it. I appreciate her so much.

Reply from Stacey Klein, Ruoff Mortgage

November 20th, 2024 07:36 PM

Paul, thank you so much for the glowing review and the 5-star rating! It's always a pleasure working with you on your loans, and I'm glad I could meet your expectations each time. Your trust in my service, both for your own loans and your clients',...

How quickly everything came togetther

Reply from Trudi Parton | NMLS# 1491984 | Ruof...

April 4th, 2024 05:02 PM

I'm thrilled to hear that you were satisfied with how swiftly things progressed, Michael. A smooth and efficient process is what we aim for at Ruoff Mortgage. I'm delighted that I could provide that for you. Your positive feedback and rating...

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Michael B

Reply from Owner

April 11th, 2024 07:32 PM

I'm thrilled to receive such a high rating, Michael! Your satisfaction is my top priority. At Ruoff Mortgage, we strive to provide the very best service. Here's to your future home endeavors. Thank you for trusting me and Ruoff Mortgage with...

Great communication and a great attitude made this experience easier than expected.

Reply from Ryan Frantz | NMLS# 110316 | Ruoff ...

April 1st, 2024 08:43 PM

Michael,Congratulations to you and Kacie. Just a wonderful rewarding experience for me on my end getting to work with you since 2023. So happy for you and the family that your goal of buying a home this year came fruition. Well done and way...

Shelia was very quick to respond to any inquiries we had while going through the processes

7751–7760 of 11345

About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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