

Central Indiana, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
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Reviews from Web
We were out of state buyers and Amy made our loan process so easy! We also were first time buyers and she made sure we understood everything!
Reply from Amy Schroeder, Ruoff Mortgage
August 14th, 2025 07:43 PM
I'm thrilled to hear that you had such a positive experience with your out-of-state and first-time home purchase, Tayler. It was my absolute pleasure to guide you through the process and ensure that you felt confident and informed about all...
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We loved the ease of communication and confidence in the team. With being first time home buyers there was so much to learn, but we were blessed with knowledgeable and timely communication!
Reply from Amy Robbins, Ruoff Mortgage
May 28th, 2024 01:20 AM
I'm thrilled to hear that you had a positive experience with us, Courtney! It's so important for first-time home buyers to feel supported and informed throughout the process, so I'm glad we could provide that for you. Your kind words mean a...
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Kayla Kreigh, Ruoff Mortgage has received a review with 5 star rating from Maddie W
This process was shockingly quick and easy! Kayla was amazing to work with. She was very knowledgeable, and told me exactly what I needed to do. There were no surprises. I just couldn’t believe how easy it was! Phenomenal experience. I will...
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Steve was helpful and communicated quickly. We were new to the home buying process and he made the mortgage portion easy to understand.
Reply from Steve Stemick
May 16th, 2025 03:15 AM
I truly appreciate your kind review, Chelsea. It's always rewarding to help first-time homebuyers navigate through the mortgage process. I'm glad I could make it easier for you. Don't hesitate to reach out if you have any further questions,...
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Amy was awesome and I would recommend her to my closest friends and family. The only issue with my experience is that as soon as the loan was closed, my loan was sold and transferred to another company. I have great record so my guess is that...
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Reply from Owner
May 10th, 2024 08:12 PM
Hello Don. Thank you for taking the time to share your feedback. Borrower satisfaction is a top priority at Ruoff and it sounds like you had a great experience working with Amy. While we would prefer to be your mortgage servicing provider,...
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Amy was awesome and I would recommend her to my closest friends and family. The only issue with my experience is that as soon as the loan was closed, my loan was sold and transferred to another company. I have great record so my guess is that...
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Ruoff Mortgage - Indy West has received a review with 5 star rating from Kelly G
Reply from Owner
May 7th, 2024 08:45 PM
Hi, Kelly. Thank you very much for your rating! We are glad you had a pleasant experience.
Chris crushed it. Easy to work with, personable, and knowledgeable. Good communicator 10/10
Reply from Chris Cannon, Ruoff Mortgage
May 8th, 2024 05:48 PM
Josh, I am thrilled to hear you guys had a great experience! Your kind words and high rating mean a lot to me. You + Payton were so easy to work with as well and I'm glad we were able to get you into a new home. Please do not hesitate to reach...
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I had an excellent home buying experience with Jennifer at Ruoff. The whole process was transparent and went smoothly.
I highly recommend Jennifer and the Ruoff team for your next home buying experience.
Thank you very much!!
Reply from Owner
May 13th, 2024 04:22 PM
Hi Monika, thank you for the kind words. I look forward to seeing what you and Robin do with the house. Send me updates please.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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