Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Ruoff Mortgage - Muncie
Ruoff Mortgage - Muncie has received a review with 4 star rating from A G U
Reply from Owner
September 10th, 2024 02:12 PM
Hi, Rustina. Thank you very much for your rating! We are glad you had a pleasant experience.
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Cynthia Mattox, Ruoff Mortgage
Cindy was very friendly and helpful. She explained everything and made sure the process was easy.
Reply from Cynthia Mattox, Ruoff Mortgage
September 10th, 2024 02:33 PM
Thank you for sharing your experience, Aaron. I'm delighted to hear that you found the process easy and that I was able to be of assistance. Your kind words and high rating are sincerely appreciated. Remember, I'm here for you if you have any...
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I can’t say enough about Chris. He was absolutely amazing at every step of the process. His communication was prompt and clear and he was always available for any questions that we had.
Reply from Owner
September 16th, 2024 01:50 PM
Thank you so much for the review, Jared! You guys were so great to work with. Happy we could play a small part in making your new home dream a reality. If there's anything we can do for you guys in the future, please let us know! All the best,...
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I can’t say enough about Chris. He was absolutely amazing at every step of the process. His communication was prompt and clear and he was always available for any questions that we had.
Reply from Chris Cannon, Ruoff Mortgage
September 10th, 2024 02:10 PM
Thank you so much for your kind words, Jared - I truly appreciate it! I'm glad that you guys had a great experience and that we could help you and Janette into your new home! If there's anything we can do to help you in the future, please let...
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Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Laura S
Reply from Owner
September 12th, 2024 05:21 PM
Laura - you have absolutely made my day with this review and made me tear up. This one was truly special. Thank you for your kind words and reminding me of our sweet friend Aimee. It was an honor to work with you and to help you through this...
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Everything from start to finish was handled promptly and professionally. Laura helped me understand certain parts without making me feel stupid. She worked diligently to get me the best rate possible. I am very glad our mutual friend, Aimee,...
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Reply from Laura Roberts, Ruoff Mortgage
September 12th, 2024 05:14 PM
Laura - you have absolutely made my day with this review and made me tear up. This one was truly special. Thank you for your kind words and reminding me of our sweet friend Aimee. It was an honor to work with you and to help you through this...
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Purposely manipulated us on rate and never got the paperwork correct.
Kayla was very knowledgable and quick to respond to questions. She was always helpful and wonderful to work with!
Reply from Kayla Kreigh
September 19th, 2024 08:15 PM
Hi Kailey, I truly appreciate your kind words and the 5-star rating! I'm glad to hear that you found my responses helpful and timely. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. Your satisfaction is always my...
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Kayla was amazing to work with. She was extremely patient and thorough. As a first time home buyer I was uncertain of all the things I needed to know but she was able to help me be confident with my decisions throughout the entire process.
Reply from Kayla Hudson, Ruoff Mortgage
September 12th, 2024 05:21 PM
It was a pleasure to guide you through your first home buying process and I'm glad I could help instill confidence in your decisions. Please don't hesitate to reach out if you have any more questions in the future. Thank you for your glowing...
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I asked a ton of questions, and often asked them several times because I wanted to make sure I understood and/ or I forgot the answer. Ryan never made me feel dumb or that he was annoyed. I have already recommended him to some friends that...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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