

Top 5%
Kayla Hudson, Ruoff Mortgage
Senior Loan Officer | NMLS# 1632044 | Ruoff Mortga...

My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive t...... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 8 PM
Thu
8 AM to 8 PM
Fri
8 AM to 8 PM
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
You made the process significantly less stressful even as a first home buyer. Always got back to me as soon as you could and helped me understand my options. Thank you for everything!
Reply from Kayla Hudson, Ruoff Mortgage
June 12th, 2026 04:53 PM
Thanks, Thomas! I appreciate you taking the time to share your experience. It was a pleasure helping you through your first home purchase. Wishing you all the best in your new home.
Absolutely amazing to deal with. Kayla was truly amazing, made the entire experience so much easier. She kept us up to date, texted and called for any challenges we ran into (there were several) and she kept us informed which we were thankful...
read more
Reply from Owner
June 11th, 2026 01:44 PM
Thank you! I truly appreciate the feedback and the opportunity to help with your home purchase. I'm glad we were able to navigate the bumps along the way and get everything closed. Congratulations again, and thank you for trusting me with such...
read more
Kayla was amazin. We ran into a lot of challenges along the way, she not only explained orur options, she explained the costs and benefit/ disadvantage. She always answered me , even on the weekends, when we had questions or concerns and even...
read more
Reply from Kayla Hudson, Ruoff Mortgage
June 9th, 2026 04:17 PM
Thank you for the kind words, Darcee. It was a pleasure working with you! I'm glad I could help answer your questions and make the process a little easier along the way. Wishing you all the best, and if you ever need anything in the future,...
read more
Kayla was incredibly helpful and responsive throughout the loan process from pre-approval to closing.
Reply from Owner
June 3rd, 2026 01:02 PM
Thank you for the review! I appreciate the opportunity to help and am grateful for your trust throughout the process. Congratulations again on your new home!
Kayla, was helpful and responsive at every stage. She returned emails and phone calls amaz fast.
Reply from Kayla Hudson, Ruoff Mortgage
June 2nd, 2026 12:28 PM
Thank you for the kind words! I'm glad I could help make the process as smooth as possible. It was a pleasure working with you, and I appreciate you trusting me with your home financing. Congratulations again, and don't hesitate to reach out...
read more
Fantastic experience. Kayla took the fear out of the process and replaced it with confidence. Super great person and extremely helpful. Unmatched response time with answers for what could be silly questions. Just overall very understanding...
read more
Reply from Owner
June 2nd, 2026 12:29 PM
Thank you for the review. Buying a home can be overwhelming, so I'm glad I was able to help make the process feel a little less intimidating. I appreciate you trusting me with your financing and never hesitate to ask questions....there's no...
read more
Kayla's response to any an dall questions from me were well with in a timely fashion. She stayed in contact well and made me like she was keeping me as informed as possible throughout the whole process. Super nice and curtious when I felt lost...
read more
Reply from Kayla Hudson, Ruoff Mortgage
June 2nd, 2026 12:34 PM
Thank you for the kind words. I'm glad I could help make the process a little easier and keep you updated every step of the way. I appreciate your trust and the opportunity to help with your home purchase. Congratulations again!
Kayla was very quick to answer our questions via email even on weekends.
Reply from Kayla Hudson
June 2nd, 2026 12:35 PM
Thank you for the review! I know questions don't always come up during normal business hours, so I'm glad I was able to help when you needed it. I appreciate the opportunity to work with you!
Kayla was easy to work with and very helpful throughout the whole process
Reply from Kayla Hudson, Ruoff Mortgage
May 26th, 2026 03:50 PM
Thank you, Amber, for your kind words. I'm pleased to hear that you found the process easy and helpful. If you need any further assistance, I'm here to help!
Kayla, I want to thank you for the great job you did for Nina and I in securing our mortgage! You were professional, efficient and every step of the way went smoothly! Todd Warden said you are the best, and he was right!
Reply from Kayla Hudson, Ruoff Mortgage
May 26th, 2026 12:43 PM
I'm grateful for your kind words, Marvin. It was a pleasure assisting you and Nina in securing your mortgage smoothly and efficiently. Please don't hesitate to reach out if there's anything more I can do for you in the future.
10 of 160
About
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Specialities
First Time Homebuyers
Down Payment Assistance
Conventional Financing
FHA Financing
VA Financing
USDA Rural Financing
Investment Properties
Search Rank ScoreLearn More →
724
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Senior Loan Officer Dec 4th, 2023 - Current
Memberships
- RACI Affiliate
- Home Builders Association of Howard County
Addresses and Serving Areas
Year Started
2017
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS #1632044
Achievements
- Five Star Mortgage Professional 2022
- RACI Lead Alumni 2022
- Top CSI Companywide
View All
Hobbies
- Reading
- Spending times with family and friends
- Fishing
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us

