Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Alexi Smalley, Ruoff Mortgage
It was the first time I did a on line loan and Alexi made it comfortable to do since she was able to guide me through it
Sheila is amazing to work with. She's dedicated to our needed and communicates every step of the way. We would never consider working with anyone else
Reply from Sheila Welsh, Ruoff Mortgage
September 25th, 2024 03:40 PM
I'm so glad to hear about your positive experience, Anne. Your feedback truly means a lot to me! It was a pleasure assisting you throughout the process. I strive to ensure that my clients are informed at every stage, so I'm happy to know I...
read more
I feel the appraisal held up the closing. Then the field review which nobody heard of before took over a week and I all I was told was that we were waiting. My realtor ended up getting the information and calling the person that did the field...
read more
Reply from Laura Roberts, Ruoff Mortgage
September 27th, 2024 03:19 PM
Oh Valerie I am sorry about your recent experience. I want you to know that I value your feedback. In addition, I appreciate the additional timeyou took to share your feedback with our customer experience team to provide more details with...
read more
for
Ryan Zaininger, Ruoff Mortgage
Ryan was great to work with! He answered all of my questions and kept me in the loop at every step of the process.
Reply from Ryan Zaininger
October 5th, 2024 02:34 PM
I appreciate your feedback, Christopher. It was a pleasure working with you on your mortgage process. I'm glad that my communication and support met your expectations. Always here to help at Ruoff Mortgage. - Ryan Zaininger
It’s great working with Rene . She definitely is on the spot when it comes to questions or assistance . Thank you
Reply from Rene Mullen
October 5th, 2024 01:28 PM
I'm thrilled to hear that your experience working with me was a positive one, Mary. Your kind words mean a lot and I'm always here to help with any questions or assistance you may need in the future. I look forward to working with you again...
read more
Ryan was an excellent loan officer. As first time homebuyers, that know nothing about loans, he made sure to explain everything to us and help us understand every document. Ryan was easy to reach via phone and was always willing to take the...
read more
Reply from Owner
October 4th, 2024 08:52 PM
Maddie,I am just blessed that we had a chance to meet and work together. You are just so kind and generous (you already sent two of your friends our way for mortgage help---WOW)...thank you. Congratulations on your new home...thx and will be...
read more
Ryan was an excellent loan officer. As first time homebuyers, that know nothing about loans, he made sure to explain everything to us and help us understand every document. Ryan was easy to reach via phone and was always willing to take the...
read more
Reply from Ryan Frantz
May 13th, 2025 09:21 PM
Hi Maddie!I'm thrilled to hear that your experience as first-time homebuyers was positive and informative. It was a pleasure assisting you, and I'm glad I could help explain the process and answer your questions. Thank you for your kind words...
read more
Ryan was an excellent loan officer. As first time homebuyers, that know nothing about loans, he made sure to explain everything to us and help us understand every document. Ryan was easy to reach via phone and was always willing to take the...
read more
Reply from Ryan Frantz, Ruoff Mortgage
October 4th, 2024 08:59 PM
Maddie and Chris,I just wanted to thank you for this wonderful testimonial. It's billboard material :) I can't thank you both enough. You both were so great to work with that it makes my job fun, enjoyable and easy. Love to see some pics once...
read more
Returning phone calls or texts when further explanations were needed. Very helpful and always pleasant.
Reply from Amy Robbins, Ruoff Mortgage
October 3rd, 2024 08:24 PM
I am so happy that we were able to help you and your daughter with the mortgage refinance. Please reach out with any questions or future mortgage needs! Amy
Good communication and information
Reply from Cori Drudge Ruoff Mortgage
September 24th, 2024 07:32 PM
I appreciate your feedback Greg. Loan #2 for you!! It's great to hear that you found my communication and information satisfactory. I strive to maintain transparency and open channels of communication with you. Your rating of 4.18 out of 5...
read more
6161–6170 of 11368
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us