Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
The communication across all aspects of the process.
Most of our interaction and communication was through email which worked perfectly for me since I don’t really have the time to go back and forth in person, Lindsey was great when I bought my house and she was again great during the process...
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Cynthia Mattox, Ruoff Mortgage
Did not waste my time. Got approved fast felt like they appreciated my business. Did not act like I owed them my business.
Reply from Cynthia Mattox
October 22nd, 2024 12:40 PM
Thank you, for the 5-Star review and your kind words. It was my pleasure working with you! Cindy
for
Cynthia Mattox, Ruoff Mortgage
Cindy was exceptional at explaining each step through our entire first home buying experience. ⭐️
Reply from Cynthia Mattox, Ruoff Mortgage
October 22nd, 2024 12:41 PM
Thanks for the 5-STARS...I appreciate it.
Sheila was great to work with! She checked in on us, answered all our questions and walked us through each step. She was always cheery and encouraging to talk with!
Reply from Owner
October 14th, 2024 02:59 PM
Thank you so much for the glowing review, Brianne! I'm thrilled to hear that you had a positive experience with me. Here at Ruoff Mortgage, we always aim to provide top-notch service and guide our customers through every step of the process....
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Sheila was great at checking in with us, talking us through the process, and answering all our questions. She was always so cherry and encouraging to speak with!
Reply from Sheila Welsh, Ruoff Mortgage
October 14th, 2024 03:01 PM
I'm so glad to hear that you had a positive experience, Brianne! It was truly a pleasure to assist you throughout the process. Your kind words are greatly appreciated and I'm thrilled that my efforts to keep you informed and encouraged were...
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Amy Million, Ruoff Mortgage has received a review with 5 star rating from James H
Handled everything quickly and professionally
Reply from Amy Million
October 23rd, 2024 07:11 PM
Thank you James for your kind words and a perfect rating! It's great to know that you appreciated the quick and professional service. I strive for this level of service for all my clients at Ruoff Mortgage. Looking forward to assisting you...
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Everything went as planned, it was organized and a fluent process. Questions were answered professionally and in a timely manner. We look forward to recommending and of our future friends starting their home loan process through Ruoff.
Reply from Chris Cannon, Ruoff Mortgage
October 14th, 2024 01:48 PM
Masen, thank you for the five star review! We're truly humbled by your kind words. So glad that we could help facilitate your new home purchase and move. If there's ever anything we can do for you in the future, please let us know! All the...
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The fast responses were great! This was also our first time going through the process and Laura was always happy to answer questions, even when I asked 10 a day!
Reply from Laura Mullen, Ruoff Mortgage
October 14th, 2024 12:46 PM
So glad to hear that you found the process manageable and my responsiveness helpful, Shawna! It was a pleasure assisting you in your first mortgage experience. Don't worry about the number of questions asked, it's important to me that you feel...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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