Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
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Alexi Smalley, Ruoff Mortgage
Absolutely loved it, we strongly recommend using Alexi she is very quick with responses with all questions which was great for us because the weekends were when we were asking most of our questions due to work schedules. 10 out of 10. Thank...
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for
Alexi Smalley, Ruoff Mortgage
Response for all questions were very quick even on weekends, there was no pressure at any point, heck we thought we would not be able to find what we were looking for, it took a couple months but again no pressure. The whole process from start...
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Reply from Alexi Smalley
June 7th, 2025 03:34 PM
I'm thrilled to hear that you had a positive experience with the mortgage process, Duane. It was a pleasure to assist you, and I'm glad Jenny and I could help make your journey to homeownership a smooth one. Thank you for your kind words and...
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The documents and everything was easy to sign and was very organized
Kelsey was extremely helpful throughout the whole process. Couldn't have done it without her!
Reply from Kelsey Scheller
June 7th, 2025 02:57 PM
I'm thrilled to hear that I could assist you throughout the process, Nathaniel. It was a pleasure working with you. Thank you for your kind words and trust in Ruoff Mortgage!
Such an awesome experience!! Very helpfull made the whole process so easy!!
Melissa Stone is awesome!
Reply from Owner
July 15th, 2025 02:20 PM
Sonia, always a pleasure. Thanks so much for letting me be a part of this home buying process :)
Took care of all the back end work
Reply from Melissa Stone, Ruoff Mortgage
July 15th, 2025 02:20 PM
I'm pleased to know that you felt well-supported with the back-end work during your mortgage process. It was my pleasure to assist you. Thank you for your positive feedback.
I highly recommend Ruoff Mortgage. They are incredibly responsive throughout each step of the process. They are so much better than other lenders I’ve used in the part.
Reply from Owner
June 11th, 2025 06:41 PM
Tom!I want to thank you and Jessica for taking time to give us an awesome review on Google. Our team really appreciate you giving us the opportunity to assist you. I really enjoyed getting to meet you both up front on the Zoom call. Wishing...
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Ryan went above and beyond through each step of the process. He always answered my questions quickly and found time to meet when requested. He's an all-star at what he does and I will recommend Ruoff Mortgagecto others.
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Reply from Ryan Frantz
June 7th, 2025 01:47 AM
I'm thrilled to hear that you had such a positive experience, Thomas. It was a pleasure to assist you throughout the process, and I appreciate your recommendation of Ruoff Mortgage. Thank you for your kind words.
Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Collin M
Reply from Owner
November 26th, 2025 09:43 PM
Thank you for the great review, Collin. Your feedback is greatly appreciated. I really appreciate the continued support and loyalty as we completed what I think was our 3rd or 4th loan together. Hope you Erin are enjoying your home. I will...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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