Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,342)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,342)

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5 Star

98%

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Fast, easy to understand, & was great to work with.

Communciation was great . Kelsey answered all of questions clearly so we understood & was quick

Reply from Kelsey Scheller

June 18th, 2025 11:49 PM

I'm thrilled to hear that you found the communication clear and timely. It was a pleasure assisting you, and I appreciate your kind words. If you have any more questions in the future, I'm here to help.

We came into the process feeling anxious after working with another lender who put us in a very tough spot — we had to leave our previous home without knowing where we’d go. We were expecting closing to take a month or more, or weren’t even...

Reply from Owner

June 9th, 2025 12:06 PM

I'm thrilled to hear that we could turn your situation around and make the closing process swift and smooth. It was a pleasure working with you, and I'm glad that Amie, Stacey, and I could help you move into your new home so quickly. Your recommendation...

Your team did an outstanding job. From start to finish, the entire process was smooth, fast, and easy — far exceeding our expectations. We were in a difficult and uncertain situation when we first connected, and I was especially anxious about...

Reply from Cori Drudge, Ruoff Mortgage

June 9th, 2025 12:06 PM

I'm thrilled to hear that your experience was smooth and exceeded your expectations. It was a pleasure assisting you during such an important transition, and I'm glad to know you are comfortably settled into your new home. Your kind words about...

Smooth proces and reliable

Reply from Cori Drudge

June 9th, 2025 12:07 PM

I'm glad to hear that you found the process smooth and reliable. It was a pleasure assisting you with your mortgage needs. Thank you for your feedback, Nazmi.

While this is not my first house purchase, it is the first time I have ever felt so supported throughout the process. Ruoff Mortgage has been easy to work with, and their Loan Butler app has made it easy for me to follow my progress through...

Reply from Owner

June 9th, 2025 12:07 PM

I'm thrilled to hear that you felt supported throughout your home buying process. It was a pleasure assisting you, and I'm glad the Loan Butler app was helpful in keeping track of everything in real-time. We strive to ensure our clients have...

Reply from Cori Drudge, Ruoff Mortgage

June 9th, 2025 12:07 PM

I'm thrilled to hear that you felt supported throughout your home buying process and that our Loan Butler app was helpful. It was a pleasure working alongside Amie to assist you, and I'm glad we could provide the information and encouragement...

It wasn't a bad process . Just being a first time homebuyer and not knowing what to expect. Would have liked to had sometime to sit down and go over the information instead of doing everything threw email or over the phone. Just felt like I...

Reply from Laura Mullen, Ruoff Mortgage

June 9th, 2025 11:23 AM

Thank you for sharing your experience, Josh. I understand that being a first-time homebuyer can be overwhelming and that in-person meetings can provide clarity. I am sorry if the process felt impersonal at times. Your feedback is valuable,...

Justin made this whole process very painless and easy to understand. I don't think it could have went any better. I look forward to future communication with Justin

Reply from Justin Phillips, Ruoff Mortgage

June 9th, 2025 01:12 PM

I'm thrilled to hear that the process was painless and easy to understand, Steven. It was a pleasure assisting you, and I look forward to our future communications. Thank you for your feedback!

Brian was very knowledgeable, friendly, and helpful. I greatly appreciate all the work he and the rest of Ruoff Mortgage team did for us.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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