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Central Indiana in Fort Wayne, IN

Central Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • for
    Ashley Mattox, Ruoff Mortgage
    Encompass
    L
    Leslie D H
    Fillmore, IN
    Posted on August 27th, 2026 01:09 AM
    Ashley answered questions and provided needed information in a timely manner! Great customer service that made our purchase a smooth transaction.
    Reply from Ashley Mattox, Ruoff Mortgage
    August 27th, 2026 01:11 PM
    Thank you so much for the wonderful review! It was truly a pleasure working with you. I’m so glad we were able to keep you informed, answer your questions, and make the homebuying process as smooth as possible. We appreciate your trust in our...
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  • K
    Kim P
    Posted on August 27th, 2026 12:30 AM
    Amy is amazing and she helped us close in < 14 days! She was incredibly thorough, prompt in her responses, and took the time to answer all of our questions during the process. We were so fortunate to have worked with her.
    Reply from Owner
    September 30th, 2026 06:10 PM
    Peony, I'm glad to hear that my communication and availability were helpful to you. It’s important to me to ensure all your questions are addressed throughout the process. I am here anytime you need me! Enjoy your beautiful new home!! ~ Amy...
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  • P
    Peony K
    Columbus, GA
    Posted on August 27th, 2026 12:29 AM
    Amy communicated frequently and promptly with us and she was readily available to answer all of our many questions.
    Reply from Amy Schroeder, Ruoff Mortgage
    August 27th, 2026 12:40 AM
    Peony, I'm glad to hear that my communication and availability were helpful to you. It’s important to me to ensure all your questions are addressed throughout the process. I am here anytime you need me! Enjoy your beautiful new home!! ~ Amy...
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  • M
    Mary E M
    Indianapolis, IN
    Posted on August 26th, 2026 11:54 PM
    Justin made communication so easy and we never had any problems. Everything with Ruoff and especially Justin was simple. When we needed to have documents uploaded Justin was quick to let us know as well as getting emails that there were new...
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    Reply from Justin Jones
    September 7th, 2026 02:36 PM
    Mary, I'm pleased to hear that my communication and support made your experience with Ruoff smooth and straightforward. It's great to know that you appreciated the quick response times and assistance with document uploads. I'm looking forward...
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  • K
    Kamden K P
    Muncie, IN
    Posted on August 26th, 2026 09:51 PM
    Jason was so easy to work with and helped me through the entire process . His communication and any questions I had he was always very responsive.
    Reply from Justin Phillips, Ruoff Mortgage
    August 27th, 2026 12:03 PM
    Thank you for the kind words! I truly enjoyed working with you and helping guide you through the process. I’m glad I could make things easy and always be available when you had questions. Congratulations again, and thank you for trusting me...
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  • A
    Adam M M
    Marion, IN
    Posted on August 26th, 2026 04:32 PM
    Trudi was so patient and knowledgeable in my process. Trudi was so nice and very relatable. amazing person.
    Reply from Trudi Parton, Ruoff Mortgage
    September 1st, 2026 04:10 PM
    Adam, thank you for your kind words. I'm glad to hear that my patience and knowledge made a positive impact on your experience. It was a pleasure working with you and I'm grateful for your appreciation.
  • A
    April L L
    Clarkson, KY
    Posted on August 26th, 2026 04:30 PM
    Jenny worked hard and did a good job.
    Reply from Jenny Rutledge, Ruoff Mortgage
    August 26th, 2026 06:45 PM
    April thank you for the kind words, I am happy were able to get you to the closing table. It was a pleasure working with you.
  • K
    Kamden P
    Posted on August 26th, 2026 03:30 PM
    Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Kamden P
    Reply from Owner
    September 7th, 2026 05:45 PM
    Kamden, thank you for the great rating. I'm pleased to see your satisfaction with my services at Ruoff Mortgage.
  • B
    Bradley G
    Posted on August 26th, 2026 03:10 PM
    Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Bradley G
    Reply from Owner
    August 31st, 2026 12:53 PM
    Bradley, thank you for the perfect rating. I'm glad to know you had a positive experience with my service at Ruoff Mortgage.
  • B
    Bradley T G
    Battle Ground, IN
    Posted on August 26th, 2026 03:10 PM
    Clear Communication
    Reply from Sheila Welsh, Ruoff Mortgage
    August 26th, 2026 05:13 PM
    Bradley, I appreciate your feedback on the communication. It's great to know that you found the process clear, and I'm glad it met your expectations. I wish you both so much happiness in your new home.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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