Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Shelia was very accessible & a joy to work with. Only thing I could ask for would be my old 3-1/4% interest rste from 5 years ago..
Reply from Sheila Welsh, Ruoff Mortgage
August 1st, 2025 05:04 PM
I'm glad to hear that you found me accessible and enjoyable to work with during the process. I completely understand the desire for lower interest rates—those were indeed great times! If you have any more questions or if there's anything else...
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Ashley Mattox, Ruoff Mortgage
In the beginning was total lack of communication. Being spoken to in terms that weren't understood. Being told to contact hospital for judgment against me that I wasn't served on from 2017 and hospital had nothing to do with it after it was...
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Eric and the team at Ruoff have been amazing. My husband and I have worked with two home purchases. They impressed us with a 8 day start to finish closing! Thank you for taking the stress off our family!
Sheila as the best we've ever worked with!
Reply from Sheila Welsh, Ruoff Mortgage
July 31st, 2025 03:51 PM
It's wonderful to hear such kind words. I'm glad that your experience working with me stood out in such a positive way. Thank you for trusting me with your mortgage needs. Should you have any additional questions or require further assistance,...
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Kayla was quick to respond to any questions and kept us informed throughout the process
Reply from Kayla Hudson, Ruoff Mortgage
July 31st, 2025 03:32 PM
I appreciate the kind words, Tori! I'm glad I could address your questions promptly and keep you informed throughout the process. If you ever have more questions or need assistance in the future, I'm here to help.
Chris Cannon, Ruoff Mortgage has received a review with 5 star rating from A G U
Reply from Owner
August 4th, 2025 09:32 PM
Thank you, Zach! Much appreciated.
Chris was always very responsive, professional, and pleasant to work with.
Reply from Chris Cannon, Ruoff Mortgage
July 31st, 2025 01:32 PM
Thanks, Zach! Appreciate the glowing review - I'm glad you guys had a great experience with us, you were so pleasant to work with, too! If there's anything we can do to help you in the future - please let us know. Congratulations on your new...
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We have closed loans on 9 primary residence . Simply put, Sheila and Ruoff is our best experience yet .
Reply from Sheila Welsh, Ruoff Mortgage
July 31st, 2025 02:49 PM
I'm thrilled to hear that your experience with Ruoff Mortgage and me has been the best you've had across your nine loan closings. It means a lot to know that I could contribute positively to your journey. If there's anything else you need or...
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Jeff Mattox, Ruoff Mortgage
Every question was answered in a timely matter
for
Jeff Mattox, Ruoff Mortgage
Jeff was extremely quick to respond, very knowledgeable and helpful throughout the process, and overall very professional. I would recommend him to anyone I know.
Reply from Jeff Mattox, Ruoff Mortgage
August 9th, 2025 05:58 PM
I'm grateful for your kind words, Adam. I'm glad to hear that my responsiveness and knowledge made a positive impact on your mortgage experience. Being helpful and professional is always my goal, and it's rewarding to hear that you would recommend...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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