Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Justin was very informative and helpful throughout the whole process. He always answered all of our questions and helped us through everything.
Reply from Justin Phillips, Ruoff Mortgage
August 11th, 2025 01:32 PM
I'm glad to know you found the process informative and helpful. It's important to me that all your questions were answered, and I'm pleased I could assist you every step of the way. Thank you for your feedback and for choosing Ruoff Mortgage....
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The Loan Butler made it so easy to upload documents and see our status.Beth was excelelnt at communicating and letting us know how things were progressing as we checked off each step. We did not use a realtor, so I appreciate her extra patience...
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Reply from Beth Garrett
August 21st, 2025 01:50 AM
Jeremy, thank you for sharing your experience. I'm pleased to hear that the Loan Butler eased the document process and that my communication kept you informed throughout each stage. Navigating the home buying process without a realtor can be...
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Things were completed quickly and timely. Trudi always has my best interest at heart I think!!
Reply from Trudi Parton, Ruoff Mortgage
August 10th, 2025 12:40 AM
I'm pleased that you felt things moved efficiently and that I could look out for your best interests. It's important to me to ensure you have a smooth experience throughout the process. Thank you for your trust and support!
What truly made our experience “Excellent” was Skye’s phenomenal support throughout the entire loan process, which, as many know, can often be a grueling and tedious journey. From start to finish, she stayed in consistent communication, keeping...
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Reply from Skye Stevens, Ruoff Mortgage
August 11th, 2025 02:13 PM
I appreciate you and Gabrielle, Lamar! Anything I asked for, you provided quickly and that is a loan offcier's dream! Thank you for trusting ME!
Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Lacey H
Reply from Owner
January 21st, 2026 05:23 PM
Thank you for your positive rating, Lacey. If you ever have any questions or need further assistance, please feel free to reach out.
Melissa made our loan experience smooth and easy! She answered every question we had and went above and beyond for us!
Reply from Melissa Stone
August 19th, 2025 07:12 PM
Lacey, I'm so glad to hear that your loan experience went smoothly. It was a pleasure helping you and answering all your questions along the way. Thank you for your kind words and for trusting me with this process. If there's anything more...
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Kayla was very kind And kept me updated and explained everything very well she was a huge help in the whole process
Reply from Kayla Kreigh
August 19th, 2025 07:04 PM
I'm really glad to hear that I could be of help throughout the process. Keeping you updated and ensuring everything was clear is important to me, and it means a lot to know it made a difference. Thank you for your kind words and for taking...
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From day one Amy and her team kept us informed,, educated, updated, and even helped us to laugh and take a breath. The whole experience was like having your best friend who is an expert guide you through all the steps. And just be there ready...
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Reply from Owner
August 13th, 2025 04:37 PM
Jerry & Lisa, Thank you so much for this amazing feedback!It truly means the world to me and my team that you felt supported, informed, and comfortable every step of the way. Our goal is always to make the process feel less stressful and more...
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a Amy was very personable, friendly professional always available even late in the evening honestly, I don't see how she manages so many clients and take such good care of them from day one very reliable and trustworthy thank you Amy and Dan....
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Reply from Amy Robbins, Ruoff Mortgage
August 13th, 2025 04:37 PM
Thank you so much for this amazing feedback!It truly means the world to me and my team that you felt supported, informed, and comfortable every step of the way. Our goal is always to make the process feel less stressful and more like working...
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Ruoff Mortgage - Lafayette
Ruoff Mortgage - Lafayette has received a review with 5 star rating from Petitfrere M
Reply from Owner
August 18th, 2025 01:38 PM
Thank you for taking the time to leave us a positive review. We are happy to that your put your trust in us for your mortgage needs. Enjoy your new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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