Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,320)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(11,320)

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5 Star

98%

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1 Star

great experience overall! Smooth process and Trudi was very helpful through the whole experience!

Reply from Trudi Parton, Ruoff Mortgage

September 9th, 2025 04:22 PM

I'm glad to hear that you had a smooth experience and found my assistance helpful throughout the process. Your feedback means a lot to me. If you ever need anything in the future, feel free to reach out.

Easy and seamless process. Knowledgable and helpful, easiest process ever! Lona was absolutely fantastic

Reply from Lona Schroeder

September 12th, 2025 03:10 PM

I'm happy to know that you found the process easy and seamless, Tricia. Your kind words mean a lot, and I'm grateful for the opportunity to assist you. If there's anything else you need in the future, feel free to reach out. Thank you for your...

Quick and easy, along with ability to adapt when forst initial house did not work out!

Reply from Ryan Frantz, Ruoff Mortgage

November 26th, 2025 09:07 PM

Aleeza,Congratulations on your new home! I really appreciate the opportunity to assist you and John with the mortgage financing for your new home. Love to get to work with you both again. I'll be in touch next year when rates are lower and...

Ashley was the easiest, most pleasant and reliable loan officer to work with. She made the process quick and seamless. I would recommend Ruoff, and Ashley, to anyone.

Reply from Owner

September 17th, 2025 12:16 PM

It's great to hear that your experience was smooth and positive. Making the process quick and seamless is a priority for me, and I'm glad to know it resonated with you. Thank you for your kind words and recommendation. If you or anyone you...

Ashley was incredible to work with. She was very knowledgable, quick to respond, and there for every step of the process. I had a lot of questions, and what felt like a difficult file, but she handled it with ease and assured me every step...

Reply from Ashley Mattox, Ruoff Mortgage

September 2nd, 2025 03:23 PM

I'm grateful for your kind words and am glad to know that I could ease the process for you and handle your file effectively. Navigating through a challenging situation is always better with clear communication and assurance, so I’m pleased...

Andy did a great job of making sure I had everything needed and was very helpful in the loan process as well as sharing his input on what might be the best loan option for each home that I looked at.

Beth is fantastic!

Reply from Beth Garrett

September 9th, 2025 09:09 PM

I appreciate the compliment, Jessica. If there's anything more I can do for you, feel free to reach out anytime. Thank you! Beth

very simple and to the point. No needless communication.

Reply from Ryan Frantz

September 11th, 2025 07:21 PM

I'm pleased to hear that you found the process straightforward and appreciated the focused communication. Keeping things simple and clear is a priority for me. If there's anything further you'd like to discuss, I'm here to help.

Laura was excellent the entire process. I would recommend her to anyone.

Reply from Owner

September 2nd, 2025 12:51 PM

Thank you for the positive rating, Grady. If there's ever anything you need in the future, I'm here to help.

Laura was amazing the entire process, I would recommend her to anyone!!

Reply from Laura Mullen, Ruoff Mortgage

September 2nd, 2025 12:51 PM

I'm really grateful for your generous recommendation, Grady. Knowing that you found the process amazing is truly encouraging. If you ever have more questions or need assistance in the future, I'm just a call away. Thank you for your support!...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

View All

Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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