Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,319)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.94

(11,319)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Friendly informative

Reply from Trudi Parton, Ruoff Mortgage

October 19th, 2025 09:27 PM

I appreciate your feedback, Garrett. I'm glad to hear you found the service both friendly and informative. If there’s anything more I can assist you with, please feel free to let me know.

Dirk was thorough, informative, quick, and friendly as can be. I will be recommending him and ruoff to friends and family

Reply from Dirk Webster

October 13th, 2025 12:42 PM

Thanks for the 5-star review, Tyner, and congratulations on your first place to call your own! I enjoyed working with you and wish you all the best. Please don't hesitate to reach out if you need anything. Once again, CONGRATS!

We started working with Brian 3 years ago but briefly stopped looking for homes due to family circumstances. When we were ready to start looking again, Brian was friendly and ready to help at a moments notice. He often answered questions after...

Reply from Owner

February 9th, 2026 04:17 PM

Dustin, it's wonderful to hear that you felt supported throughout your home buying journey, especially with the unique circumstances you faced. I’m glad I could be there to assist you whenever needed and offer guidance, even outside of usual...

We first started working with Brian 3 years ago but took a break from looking for homes due to family circumstances. When we were ready to start our house hunting process again, Brian was friendly and ready to serve at a moments notice. He...

Reply from Brian Winger, Ruoff Mortgage

October 12th, 2025 10:10 PM

I'm grateful for your kind words and that you chose to work with me through your home buying journey. It's been a pleasure assisting you, especially after a meaningful break. I'm glad the online signing process was convenient for you and that...

Answered all my questions and let me make last minute changes.

Reply from Brian Huff

October 22nd, 2025 07:32 PM

Thank you for your feedback, Stacie. I’m pleased to hear that you felt supported, especially with your last-minute changes. Answering all your questions is an important part of my service at Ruoff Mortgage. If you need any further assistance,...

Cathy was very knowledgeable and helpful in organizing my refinance. I was very pleased with her services.

Reply from Owner

October 13th, 2025 04:45 PM

I'm so glad we were able to get you that great low rate, and reduce your loan term!! You'll be saving so much interest! It was great working with you again.

Cathy was very knowledgeable and helpful in organizing my mortgage loan refinance. I am very pleased with her services.

Reply from Cathy Clark, Ruoff Mortgage

October 13th, 2025 04:48 PM

I'm so glad we were able to get you that great low rate, and reduce your loan term!! You'll be saving so much interest! It was great working with you again.

Steve was an amazing loan officer to work with! He was very knowledgeable and has excellent time management, ensuring all of our questions always got quickly answered and communication on where we were within the process was prompt. If you’re...

Reply from Owner

November 26th, 2025 02:41 PM

Thank you for sharing your experience, Faith! We are thrilled to hear that Steve provided exceptional service and guidance throughout your home buying journey. At Ruoff Mortgage, we strive to offer knowledgeable and efficient support to all...

Communication. We had great communication throughout the entire process. Was never left wondering where we were at in the process.

Reply from Laura Mullen, Ruoff Mortgage

October 13th, 2025 11:22 AM

I'm glad to hear that communication was effective throughout your experience. I always aim to keep things clear and straightforward so you're well informed at every stage. If you have any more questions or need further assistance in the future,...

Steve was very knowledgeable of the whole loan process. VA loans create a few more bumps in the road and Steve was excellent at navigating them. He is an excellent problem solver and very personable, too.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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