Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,317)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.94

(11,317)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Trudi was very clear in the whole process and was always available anytime for any questions that I might have. She kept things well organized and made sure if there was any confusion to clear it up right away making for a more enjoyable and...

Reply from Owner

November 12th, 2025 06:09 PM

I'm pleased to hear that the clarity and organization throughout the loan process were helpful for you, Keegan. I'm dedicated to ensuring that any questions or confusion are addressed promptly, making the experience smoother and more enjoyable....

Reply from Trudi Parton, Ruoff Mortgage

November 3rd, 2025 04:53 PM

I'm pleased to know that you found the process clear and well-organized, Keegan. It's important to me that any confusion is addressed promptly to ensure a smoother experience. If you have any more questions or need further assistance, I'm here...

Mark was very helpful in helping me load documents and get info to send in for the loan.

Reply from Mark Hardin, Ruoff Mortgage

November 3rd, 2025 04:41 PM

It's great to know that I could assist you with loading documents and gathering the necessary information for your loan. Making sure the process is as smooth as possible is always a priority for me. Thank you for sharing your experience and...

Our loan officer made it very easy. The portal was easy to use.

Reply from Amy Robbins, Ruoff Mortgage

November 13th, 2025 02:46 AM

Griffin and Kelli, Congratulations on our new home! I am so happy we made the mortgage process easy for you and that the Loan Butler portal was easy for you to use. Please reach out with any questions you may have! I am always here for you....

JT Roemer, Ruoff Mortgage has received a review with 5 star rating from Ray Y

Reply from Owner

November 5th, 2025 05:39 AM

Thank you for your stellar rating, Ray. I appreciate your support and am glad to have been part of your journey with Ruoff Mortgage. So fortunate to have met you years ago and truly honored you allowed me the opportunity to work with you and...

JT went above and beyond with me, he was extremely knowledgable with the information he was providing me, making this house buying experience flawless. would highly recommend JT to all my friends and family.

Reply from JT Roemer, Ruoff Mortgage

November 5th, 2025 05:39 AM

I'm grateful for your feedback, Ray!!! It's encouraging to know that the information I provided helped make your home-buying process seamless. It's always my goal to offer an experience that is as informative and smooth as possible. Your recommendation...

Ashley and her team at Ruoff were efficient and helpful with every aspect of my loan process. I recommend Ruoff Mortgage to anyone who is looking for any type of home loan .

Reply from Owner

November 3rd, 2025 01:20 PM

Thank you for sharing your positive experience with my team and me during your loan process. Efficiency and assistance are key priorities, and it’s gratifying to know we hit the mark for you. Your recommendation of Ruoff Mortgage means a lot,...

The Ruoff team was excellent and efficient they helped me with every step in my loan and I am truly appreciative

Reply from Ashley Mattox, Ruoff Mortgage

November 3rd, 2025 01:20 PM

I'm glad to know you found the Ruoff team efficient and helpful throughout your loan process. It's important to me that each step is made clear and that you feel supported. Thank you for taking the time to share your appreciation, and if there's...

The overall experience was great. Justin, in particular, was wonderful to work with. He was very attentive, informative, kind, and caring. He caught all the small details. Just excellent.

Reply from Justin Jones

December 3rd, 2025 07:02 PM

I appreciate your feedback, Liz. It's great to know that you found the experience to be positive and that my attentiveness and attention to detail stood out to you. Being informative and caring throughout the process is important to me, and...

We presented quite a challenge and we really appreciate your patience

Reply from Scott Miller, Ruoff Mortgage

November 1st, 2025 03:23 PM

It was truly my pleasure to work with you, Mark. Challenges can certainly arise, and I'm glad to hear that my patience resonated with you. If there's anything else I can assist you with, please know that I'm here to help. Thank you for your...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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