Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Alexi Smalley, Ruoff Mortgage
Alexi was amazing helping us navigate through the bumpy road it can be of obtaining a mortgage loan. It appears that she can handle everything we threw at her. Great experience.
Working with Amy Robbins made the entire lending process smooth and easy from start to finish. She kept us informed at every step, answered questions promptly, and made sure we always knew what to expect. Her clarity and professionalism made...
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Reply from Owner
November 26th, 2025 07:57 PM
Thank you for the kind words! I loved helping you navigate your home purchase, and I’m so glad the experience felt smooth and stress-free. When you sell your existing home, please reach out and I will help you with the recast of this mortgage....
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Working with Amy Robbins made the entire lending process smooth and easy from start to finish. She kept us informed at every step, answered questions promptly, and made sure we always knew what to expect. Her clarity and professionalism made...
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Reply from Amy Robbins, Ruoff Mortgage
November 26th, 2025 08:09 PM
Nina, Thank you so much for this thoughtful review! I’m grateful for the opportunity to help you with your next home purchase. Keeping the process smooth, clear, and stress-free is always my goal, and I’m thrilled to hear you felt supported...
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Jenny Rutledge, Ruoff Mortgage has received a review with 5 star rating from Angela F
Reply from Owner
November 26th, 2025 03:04 PM
Angela, I appreciate the perfect rating. Thank you for your support. If you ever need assistance in the future, please feel free to reach out.
As first time home owners, the process was explained very well
Reply from Jenny Rutledge, Ruoff Mortgage
November 25th, 2025 07:56 PM
It's great to hear that the explanation of the process was clear for you as first-time homeowners. I'm glad I could assist you through this significant milestone. If you have any more questions or need further guidance in the future, feel free...
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Jenny Rutledge, Ruoff Mortgage has received a review with 5 star rating from Steven E
Reply from Owner
November 26th, 2025 03:04 PM
I appreciate your positive star rating, Steven. If there’s ever anything more you need from me, please feel free to get in touch.
Jenny was absolutely wonderful! Always had the answers to our questions and very patient with working around our schedules. Made the whole experience extremely easy.
Reply from Jenny Rutledge, Ruoff Mortgage
November 25th, 2025 08:06 PM
I appreciate your kind feedback, Steven. I'm pleased that you found my assistance helpful and that the process felt easy for you. Keeping things smooth and being available are important to me, so thank you for recognizing that. If there's anything...
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We were able to close on our house almost a week early because of how fast and efficient the Ruoff team worked together to get everything done. Andy was always just a phone call away and we are so thankful for the communication!
We were able to close on our house almost a week early because everyone worked effortlesly to ensure all that was needed done got done. We are so thankful for the continuous resources available to us during and after this process!
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Reply from Andy Thorpe
December 5th, 2025 05:04 PM
It's wonderful to hear that we could close on your house earlier than expected, and I'm very pleased that everything proceeded smoothly. Providing continuous support during and after the process is something I truly value. If there's anything...
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Great attention to detail and communication.
Reply from Stacey Klein
December 5th, 2025 02:30 PM
I'm glad to hear that you appreciated my attention to detail and communication, Gardner. Your feedback means a lot to me. If there's anything else I can assist you with, please feel free to contact me anytime.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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