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Central Indiana in Fort Wayne, IN

Central Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
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Reviews from Web
  • S
    Shelley B
    Posted on January 1st, 2026 04:28 PM
    Brian was very helpful with my loan application. He is very patient and professional. There are so many factors in applying for a loan and he kept me informed constantly. I never felt like I didn't know what was going on.
    Reply from Owner
    January 12th, 2026 12:42 AM
    I appreciate you sharing your experience, Shelley. It's important to me that you felt informed and supported throughout the loan process. Should you have any additional questions or need further assistance in the future, please feel free to...
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  • S
    Shelley B
    SUMMITVILLE, IN
    Posted on January 1st, 2026 04:27 PM
    Patience with all my questions. Friendliness and professionalism. Keeping in touch with all the proceedings. Brian is just Great!!
    Reply from Brian Huff
    January 11th, 2026 04:28 PM
    It means a lot to hear your kind words, Shelley. I'm grateful for the opportunity to assist you and glad that my approach resonated with you. If you have any more questions or need further assistance, I’m always here to help.
  • E
    Elijah M
    Posted on January 1st, 2026 04:23 PM
    Melissa Stone, Ruoff Mortgage has received a review with 5 star rating from Elijah M
    Reply from Owner
    January 12th, 2026 01:20 PM
    Thank you for your positive rating, Elijah. Your support is greatly appreciated!
  • E
    Elijah D M
    Marion, IN
    Posted on January 1st, 2026 04:23 PM
    Clear fast communication.
    Reply from Melissa Stone
    January 12th, 2026 07:46 PM
    It's great to know that you found the communication clear and fast, Elijah. Ensuring effective communication is a priority for me. If you have any more needs or questions, feel free to get in touch.
  • S
    Samantha B
    Posted on January 1st, 2026 04:22 PM
    Laura Mullen, Ruoff Mortgage has received a review with 5 star rating from Samantha B
    Reply from Owner
    January 2nd, 2026 01:20 PM
    I appreciate your star rating, Samie. Thank you for taking the time to rate your experience!
  • T
    Travis J B
    FRANKFORT, IN
    Posted on January 1st, 2026 04:22 PM
    Since we bought our first home we've went with Ruoff and Laura, we wont go with anyone else! We love Laura she's amazing!
    Reply from Laura Mullen, Ruoff Mortgage
    January 2nd, 2026 01:19 PM
    Thank you for your loyalty and kind words, Travis & Samie! It means a lot to know that you've chosen to continue working with me and Ruoff Mortgage. If there's ever anything else I can assist with or if you have more questions, I'm here to...
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  • G
    George M C
    Albany, IN
    Posted on January 1st, 2026 02:35 AM
    It wa super simple and th loan officer was very efficient and through with his explanation of everything
    Reply from Ryan Vannatter
    January 12th, 2026 06:25 PM
    It's great to know that you found the process straightforward, George. Clarity and efficiency are important, and I'm glad I could meet those expectations during our work together. If you have any more questions or need assistance down the line,...
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  • R
    Reed K
    Carmel, IN
    Posted on December 31st, 2025 05:51 PM
    Justin was great to work with. The main problem I had was worse rates and higher closing costs from Justins first proposal than what I was able to get from my normal bank. Due to this my reccomendation to my realtor was to make sure her clients...
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    Reply from Justin Jones
    January 26th, 2026 05:10 PM
    Reed, I appreciate you sharing your experience. I'm glad to hear that my communication met your expectations and that I was ultimately able to match the offer you received from Chase. I understand how important it is to find the best rates...
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  • T
    Troy H
    MARTINSVILLE, IN
    Posted on December 31st, 2025 05:50 PM
    Communication was great and the help with getting us a better interest rate was great too. It was a great process and we appreciate the help from Jennifer.
    Reply from Jennifer Reynolds
    January 12th, 2026 03:19 PM
    I'm pleased to know that the communication and assistance with securing a better interest rate were beneficial for you, Troy. I'm glad the process went smoothly, and I'm here if you have any more questions or need further help in the future....
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  • for
    Stacey Mayo, Ruoff Mortgage
    Encompass
    K
    Kelsey B
    Pendleton, IN
    Posted on December 31st, 2025 05:06 PM
    Stacey treated us like family. This is our second time working with her.
    Reply from Stacey Mayo
    January 12th, 2026 08:49 PM
    I'm truly touched by your words, Kelsey. It's always my aim to treat clients with the care and attention they deserve, and I'm grateful for the opportunity to work with you again. If there's anything else you need, please don’t hesitate to...
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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