Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,303)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.94

(11,303)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

I am very satisfied with my experience. Stress free, smooth. Everyone was professional, diligent and informative! I really appreciate everyone for making it happen; for making me a homeowner!!!!

Reply from Amy Schroeder, Ruoff Mortgage

March 7th, 2026 02:17 AM

Polina, I'm pleased to hear that your experience was stress-free and smooth. It's important to me that everything was handled professionally and diligently. Your appreciation means a lot, and I'm glad to have been part of your journey to homeownership....

Great people and mortgage company

Reply from Owner

March 15th, 2026 10:57 PM

Thank you Nade! Congratulations to you and your family with the purchase of your first home! Amy

loan officer, realtor, mortgage communicate all information and always are available to answer questions

Reply from Amy Robbins

March 15th, 2026 05:26 PM

I appreciate you highlighting the communication and availability you experienced, Nade. Ensuring that all the necessary information is clearly conveyed and questions are promptly addressed is very important to me. If there's ever more I can...

Brian Winger, Ruoff Mortgage has received a review with 5 star rating from Dylan H

Reply from Owner

March 16th, 2026 01:20 PM

I appreciate your positive rating, Dylan. Thank you for your trust in Ruoff Mortgage. If you need any assistance in the future, feel free to reach out.

Very good experience with Brian because he is very quick to replying! Even at signing the people were talking about how nice Ruoffs packet is!

Reply from Brian Winger, Ruoff Mortgage

March 5th, 2026 04:14 PM

Dylan, it's great to hear you had a good experience with my responsiveness. I’m pleased that the signing process went smoothly and that the packet received positive remarks. If there's anything else you need or any questions come up, don't...

Here’s a polished response you could use:The website was very easy to navigate and well organized, which made finding the information I needed simple and quick. Everything was laid out clearly, so the process felt smooth and straightforward...

Reply from Ryan Frantz, Ruoff Mortgage

March 4th, 2026 08:58 PM

Roby,Thank you very much for this awesome feedback. I really appreciate you taking the time to let us know we did so great. Congratulations to you and Kayla. I enjoyed getting to work with you on your home purchase. You both are great people...thx...

Good communication

Reply from Brian Huff

March 14th, 2026 05:03 PM

Thanks for highlighting the communication, Ethan. It's important to me that you felt informed every step of the way. If there's ever anything else you need, I'm here to help.

Made it so easy and kept me informed at all times! Ashley was amazing to work with!

Reply from Owner

March 6th, 2026 05:20 PM

I'm glad to know that the process felt easy for you, Brad, and that you felt well-informed throughout. It was a pleasure working with you. If you have any questions or need assistance in the future, please feel free to reach out.

The whole process was handled with professionalism and was as easy as it could be. Ashley was amazing to work with!

Reply from Ashley Mattox, Ruoff Mortgage

March 4th, 2026 05:21 PM

Thank you so much for the kind words! I truly appreciate it. It was an absolute pleasure working with you, and I’m so glad the process felt smooth and easy along the way. Helping great people like you is the best part of what I get to do every...

Being consistently transparent and honest proved highly beneficial, as it facilitated openness about all necessary steps to finalize the loan.

Reply from Owner

March 9th, 2026 12:47 PM

I appreciate your recognition of the importance of transparency and honesty throughout the loan process, Brian. Ensuring clear communication and openness is a key priority for me, and I'm glad it contributed positively to your experience. If...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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