Central Indiana, Fort Wayne, IN

Fort Wayne, IN

4.94

(11,302)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM(Open now)

Thu

9 AM to 5 PM

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4.94

(11,302)

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5 Star

98%

4 Star

3 Star

2 Star

1 Star

Available for all questions 24/7, really worked to make us comfortable and ensured the process was smoother and easy

Reply from Justin Phillips, Ruoff Mortgage

March 17th, 2026 04:07 PM

Thanks Maddi! Best of luck with the move, the sale of the home, and transitioning to big city life! :)

Justin was very helpful in our home buying process. He answered any questions we had regardless of day or time. He was very good about keeping us up to date on the status of our loan and was able to explain any aspect of the process that we...

Reply from Owner

March 30th, 2026 01:12 PM

I'm pleased to know that I could assist you effectively during your home buying journey, Joshua. Keeping clients well-informed and being available to answer questions at any time are aspects I prioritize greatly. It's important to me that every...

Justin was very attentive and helpful throughout our home buying process. He answered any questions we had regardless of the day or time. He was also very good about keeping us informed concerning the status of our loan and was able to explain...

Reply from Justin Phillips, Ruoff Mortgage

March 17th, 2026 03:16 PM

Thanks, Josh! Best of luck to you and Maddi! Moving to the BIG city, exciting stuff! :)

Mickie was wonderful to work with from the very beginning. Being a first-time home buyer can be very stressful and filled with a lot of unknowns and questions, but Mickie made the process so much easier and less daunting. She was always very...

Reply from Mickie Lucas

March 27th, 2026 03:12 PM

Hanna, I’m grateful for your kind words. I understand that buying a home for the first time can be stressful, so I’m pleased to hear that my support helped ease the process for you. If any questions come up in the future, please feel free to...

JT was knowledgeable, quick to respond, took his explaining in detail, and overall very engaging and charismatic. I would definitely use him for a new future home loans and recommend him into all family & friends.

Reply from JT Roemer, Ruoff Mortgage

March 17th, 2026 04:00 PM

I'm grateful for your thoughtful review, Kaila. It's important to me that my clients feel informed and engaged throughout the process, and I'm glad to hear that was your experience. If you ever have questions or need support in the future,...

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Reply from Chris Cannon, Ruoff Mortgage

March 17th, 2026 03:54 PM

Thank you, Richard! Appreciate all of your kind words and I'm glad that you had a great experience with our team. All the best, Chris + The Cannon Team

Exceptional experience with Trudi and Loan Officer Assistant, Makenzie Engle. Couldn't have been more flawless.

Reply from Owner

March 28th, 2026 10:57 AM

Brooke, I'm pleased that you had such a smooth experience working with Makenzie and me. If you have any additional questions or need further help, don't hesitate to reach out.

Trudi and Makenzie Engle were exceptional to work with and made this process flawless.

Reply from Trudi Parton

March 27th, 2026 03:11 PM

"Brooke, it's great to hear that the process felt seamless for you. Working with Makenzie and ensuring a smooth experience is always my goal. If there are any more questions or if you need further assistance, feel free to reach out."

Everything was quick and smooth!

Reply from Laura Mullen, Ruoff Mortgage

March 17th, 2026 04:54 PM

Hi Tim, I'm pleased to know everything went quickly and smoothly for you. I strive to make the process as seamless as possible. If you need any further assistance, feel free to reach out. Thank you for your feedback!

Ashley Mattox, Ruoff Mortgage has received a review with 5 star rating from SSrıttxny

Reply from Owner

March 17th, 2026 01:37 PM

I appreciate your rating. If you ever have more to share or any questions, feel free to reach out.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Company

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS ID: 141868

Disclaimer

NMLS CONSUMER ACCESS

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