Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Just a seasoned Pro
Reply from Owner
March 29th, 2026 10:56 AM
Thank you, Ken, for your kind words. It's great to hear that you appreciated my experience. If there's anything more I can do for you in the future, don't hesitate to let me know.
Quick communication
Clear communication throughout the whole process and true professionalism.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 04:45 PM
Logan!We made it...took some time but we found the rate and finish line on the refinance. Well done. Can't thank you enough for the conversation and collaboration on when we should lock the rate. Timed it perfectly. We'll watch for that next...
read more
Mickie deserves a raise by how fantastic she is. She was very quick to respond and was able to answer all of my questions as they came up. She easily made our first time home buying experience exciting and informative.
read more
Reply from Mickie Lucas
March 30th, 2026 06:00 PM
Hunter, thank you for expressing your satisfaction with our experience. I'm glad to hear that my quick responses and guidance were helpful during your first home-buying process. It's rewarding to know that I could make this journey both exciting...
read more
The experience that we had with Mark and his team was awesome!
Reply from Mark Hardin, Central Indiana | Ruof...
March 18th, 2026 03:27 PM
Shelby, I'm pleased to hear that your experience with me and my team was positive. It's important to me that you felt supported throughout the process. Thank you for sharing your experience and choosing Ruoff Mortgage.
Ryan is awesome to work with. He was very knowledgeable throughout the process, and was even patient with us while we were watching the rate market develop.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 03:20 PM
Hey Kyle! Appreciate you sending over the great comments. Really appreciate it. So glad we could get this refinance done for you. We will keep chipping away at that rate. Have a great spring and summer and we will look at this again here later...
read more
One of my best customer experiences, ever. Made me feel as if I was the only person they had to take care of. Not only that, but Ryan answer my questions right now and made the process totally smooth. Look no farther than right here for a painless,...
read more
Reply from Owner
March 18th, 2026 01:47 PM
Don,Thank you very much for this incredible feedback. Thankful for Shelly Wilson and her team at Indiana Gold Group for finding you this home and making it happen for you. I really appreciate you and your family trusting me to help you with...
read more
Communication was exceptional! Made me feel like I was the only person they had to take care of.
Reply from Ryan Frantz, Ruoff Mortgage
March 18th, 2026 01:48 PM
Don,
Thank you very much for this incredible feedback. You are awesome my friend. Hope the new home is treating you right. Thank you for the opportunity to assist you once again on your mortgage...you are the best! Appreciate you.Ryan
read more
Jennifer was responsive, knowledgable, and great to work with during the entire process. I would have qualms about recommending to family, friends, and colleagues who have residential loan needs!
Cori was so kind and helpful. He made the process extremely easy.
Reply from Cori Drudge, Ruoff Mortgage
March 17th, 2026 08:15 PM
Annika, I'm pleased to know that you found the process easy and appreciated the support I provided. Making sure everything is straightforward and manageable for you is a priority for me. If there's anything else you need or any questions you...
read more
1811–1820 of 11302
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us