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Central Indiana in Fort Wayne, IN

Central Indiana, Fort Wayne, IN

Fort Wayne, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
2%
3 Star
0%
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0%
1 Star
0%
Reviews from Web
  • B
    Becky H
    Posted on April 1st, 2026 03:37 PM
    and his team were amazing to work with! They were friendly, easy to work with, knowledgeable, and the process was extremely smooth. 100% will be a forever client of Dirks!
    Reply from Owner
    April 6th, 2026 11:40 AM
    Thanks for the awesome feedback, Becky! I sincerely appreciate your and Jeff's loyalty when it comes to your home financing needs. I hope you guys have an awesome summer!
  • R
    Rebecca L H
    Kokomo, IN
    Posted on April 1st, 2026 03:36 PM
    and his team were amazing to work with! They were friendly, easy to work with, knowledgeable, and the process was extremely smooth. 100% will be a forever client of Dirks!
    Reply from Dirk Webster
    April 3rd, 2026 07:46 PM
    Thank you, Becky! I appreciate your and Jeff's loyalty more than you know. Enjoy those monthly savings as a result of your refi. Don't hesitate to reach out with any questions...whether that's next week or 5 years down the road. I'll be here...
    read more
  • K
    Kim H
    Posted on April 1st, 2026 03:33 PM
    Cathy Clark, Ruoff Mortgage has received a review with 5 star rating from Kim H
    Reply from Owner
    April 3rd, 2026 02:58 PM
    Your kind words and 5-star review are very much appreciated! I’m happy you felt well informed throughout the process.
  • K
    Kim D H
    Whitestown, IN
    Posted on April 1st, 2026 03:33 PM
    Cathy is very prompt! Cathy did a great job explaining the process and the next step throughout the entire process. She is very professional And knowledgeable about her services. She truly made is feel like we were her only customer.
    read more
    Reply from Cathy Clark, Ruoff Mortgage
    April 3rd, 2026 02:56 PM
    Your kind words and 5-star review are very much appreciated! I’m happy you felt well informed throughout the process. It was great working with you both.
  • S
    Sierra W
    Whitestown, IN
    Posted on April 1st, 2026 03:10 PM
    Cathy was amazing. She made our process less stressful .
    Reply from Cathy Clark, Ruoff Mortgage
    April 3rd, 2026 02:57 PM
    I do try to keep one of the most exciting times of your life, a new home purchase, as stress-free as possible. Glad I was able to do that for you! Thank you for the 5-star review!
  • K
    Kiley M S
    Indianapolis, IN
    Posted on April 1st, 2026 03:06 PM
    JT was very knowledgable and answered all our of questions very quickly. JT was always available and kept us updated throughout the whole process. Fees were as quoted and no surprises at closing.
    Reply from JT Roemer, Ruoff Mortgage
    May 26th, 2026 07:03 PM
    I'm pleased to know that you found my knowledge and availability helpful, Kiley. Keeping you informed and ensuring there are no surprises is important to me. Thank you for choosing Ruoff Mortgage! Cheers!
  • D
    David S
    Posted on April 1st, 2026 05:19 AM
    Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
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    Reply from Owner
    April 13th, 2026 02:47 PM
    David, I'm grateful for your kind words and am happy to have helped make the process smoother for you. Navigating a unique situation can indeed be daunting, and I'm glad I could provide the support you needed. Thank you for considering Ruoff...
    read more
  • D
    David L S
    AVON, IN
    Posted on April 1st, 2026 05:19 AM
    Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
    read more
    Reply from Jennifer Reynolds, Ruoff Mortgage
    May 8th, 2026 11:04 AM
    David, I'm so happy that I could assist you and Deanna. It was nice getting to know the two of you. Thank you for your kind words and for considering us in the future. I'm here to answer future questions and be a resource for you.
  • K
    Kerri S
    Posted on March 31st, 2026 04:21 PM
    Justin has helped us buy 2 homes now and both times, he was incredible. He understood our needs, answered any/all questions, was always available by phone, email or text and made sure everything was taken care of from the initial application...
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    Reply from Owner
    April 6th, 2026 03:46 PM
    Thank you for the kind words, Kerri. It was a pleasure working with you again. Hope that the move is smooth. Enjoy your time with your family up there, excited for you. :)
  • J
    Jennifer W
    Posted on March 31st, 2026 03:37 PM
    I have many options of lenders for my clients, but why change when Justin is the absolute best! I have a high degree of expectations, and he exceeds them!
    Reply from Owner
    April 6th, 2026 03:38 PM
    Thank you for that, Jennifer. Really appreciate the kind words. As always, looking forward to working with you on the next one!
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All
    Our Company

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS ID: 141868
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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