Central Indiana, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Lindsey DeWitt, Ruoff Mortgage has received a review with 5 star rating from Ashley L
Reply from Owner
October 6th, 2026 06:58 PM
Thank you, Ashley, for giving me a 5-star rating! I'm glad you had a great experience with Ruoff Mortgage.
Lee was a gem! He was so responsive and eager to help us through our difficult property. The app was also very user friendly.
Lee was absolutely great to work with. The property we purchased was very unique, and brought unusual challenges through the purchase process. Lee was all over it, and kept us up to speed on the details of the progress every step along the...
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Reply from Owner
October 5th, 2026 07:14 PM
Justus and Ashley, Thank you both for allowing me to be a part of this journey! This was definitely a unique one, but with a little patience and perseverance, we made it to the finish line!I hope you enjoy your new home and make many wonderful...
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Laura was super helpful! she is very knowledgeable & goes the extra mile to help! we will be using laura everytime we need a loan!
Reply from Laura Mullen, Ruoff Mortgage
September 24th, 2026 06:39 PM
I'm grateful for your kind words, Emily. It's wonderful to hear that my assistance has been helpful to you. I look forward to working with you again whenever you need another mortgage!
Strong communication
Reply from Laura Mullen, Ruoff Mortgage
September 24th, 2026 06:39 PM
I appreciate your feedback on my communication, Payton. I strive to ensure that all interactions are clear and helpful. Congrats on your new home!
Quick to respond. I wish that we had been instructed to connect our accounts via Finicity earlier in the process. This would have saved a lot of back and forth and frustratio.
Reply from Mark Hardin, Central Indiana | Ruof...
September 24th, 2026 01:23 AM
Geraldine, I appreciate your feedback about the responsiveness. I'm sorry to hear about the frustration with connecting accounts via Finicity, and I understand how that could have been improved. At Ruoff Mortgage, we strive to streamline the...
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Was very easy to talk to and always answered my questions. Closing went smoothly.
Laura was fantastic , always kept us updated ! She worked really hard and always kept her word and got things done quickly and as easily as possible!
Reply from Laura Mullen, Ruoff Mortgage
September 23rd, 2026 06:01 PM
I'm glad to hear that you felt well-informed and that everything went smoothly, Katelynn. Providing quick and reliable service is important to us, and I'm happy I could deliver that for you. If you have any further questions or need assistance,...
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I can’t say enough good about Trudi! My son is buying his first house and Trudi has been nothing more than patient, kind, supportive, caring, and honest. She got back with us extremely fast. I highly recommend her!
Reply from Owner
October 5th, 2026 05:19 PM
Tricia, thank you for your kind words. I'm glad to hear that my support has been helpful during your son's first home-buying experience. At Ruoff Mortgage, providing attentive and honest service is a priority.
Sheila was great to work with. very organized, great communication, always available for questions, quick replies. would definitely use you guys again and am recommending you to others
Reply from Sheila Welsh, Ruoff Mortgage
September 23rd, 2026 03:08 PM
I'm grateful for your positive feedback, David. I'm glad you appreciated my organization and communication throughout the process at Ruoff Mortgage. I look forward to the possibility of assisting you or anyone you recommend in the future. Wishing...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Company
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS ID: 141868
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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