Pia Bustos
SR. LOAN OFFICER | NMLS# 1647974
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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As a first time home buyer, we had a lot of questions. Pia answered all of our questions thoroughly and made the whole home buying process very easy and stress-free for us!
Reply from Pia Bustos
December 19th, 2024 06:54 PM
I'm delighted to hear that you had a positive experience as a first-time home buyer, Kevin. It was my pleasure to assist and provide you with thorough answers to your questions. Making the home buying process easy and stress-free for clients...
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My fiancé and I had an amazing experience working with Pia! She made the entire loan process incredibly smooth and easy. Her exceptional communication skills, combined with her ability to answer all of our questions and keep us informed every...
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Reply from Pia Bustos
December 18th, 2024 05:09 AM
Hello Kristina, I'm thrilled to hear about your positive experience with the loan process, and that it was smooth and easy. It was my pleasure to keep you informed every step of the way and answer all your queries to your satisfaction. Knowing...
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Pia was very nice to talk to . we always had questions and she explained everything to us very kindly. Overall great.
Reply from Pia Bustos
November 23rd, 2024 04:35 PM
Thank you so much for your kind words, Medel. It was truly a pleasure assisting you with your mortgage needs. Your satisfaction is really important to us at Highlands Residential Mortgage, Ltd., and your feedback serves as a testament to that...
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Well verse & very professional!!!
Reply from Pia Bustos
November 18th, 2024 05:08 PM
I truly appreciate your kind words and fantastic rating, Rafael! I'm very happy to hear that you found my service professional. I always strive to provide the best service to valued clients like you at Highlands Residential Mortgage, Ltd. Thank...
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Pia is very professional, knowledgeable, and very helpful throughout the whole process. Her experience was instrumental for getting us the best loan rate in the current market. In addition, she went above and beyond in support of every aspect...
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Reply from Pia Bustos
October 29th, 2024 06:21 AM
Thank you, Richard, for such a glowing review! I'm delighted to hear that you found the mortgage process smooth and beneficial with Highlands Residential Mortgage, Ltd. Your satisfaction is my top priority, so I'm glad to hear that my support...
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Pia is very professional and provides excellent customer service. We are very pleased with her positive attitude and grateful to have met her.
Reply from Pia Bustos
October 29th, 2024 06:22 AM
I'm truly thankful for your kind words, Owie. It was a pleasure working with you and I'm very glad to hear you had a positive experience. It's always my goal to provide the best possible service to wonderful customers like you. Should you need...
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Pia is very professional as she answered all our questions and guided us through the whole refinance process.
Reply from Pia Bustos
October 29th, 2024 06:22 AM
I'm overjoyed to know that you had a positive experience refinancing with Highlands Residential Mortgage, Ltd., Sharon. Ensuring that you're well-informed and comfortable throughout the process is my top priority. Your kind words and the 5-star...
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Thank you Pia for your assistance in helping us purchasedour dream home. You’re very knowledgeable and a bliss to work with. I truly believe that you had our best interest through out this whole process. I would be more than happy to recommend...
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Reply from Pia Bustos
October 29th, 2024 06:24 AM
It was truly a pleasure helping you secure your dream home. I'm so glad to hear that you were satisfied with the service and I appreciate your trust in me and Highlands Residential Mortgage, Ltd. Your kind words have made my day! Thank you...
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Purchasing of a home is not easy. I dont even know where to start which includes questions as, do i contact a realtor, an appraiser, or a lender first🤔. There will be hiccups that will arise in the process. It could be very stressful, frustrating...
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Reply from Pia Bustos
October 29th, 2024 06:26 AM
Thank you so much, Annalyn, for the glowing review! I'm touched by your kind words. Buying a home, especially for the first time, can indeed be daunting but I'm glad I was able to assist you and make the process smoother. It was a pleasure...
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Professional...knowledgeable...& always responsive via text..email..or phone...5 Stars..thank you for an extremely pleasant experience Pia..
Reply from Pia Bustos
September 9th, 2024 02:26 PM
I'm thrilled to hear about your extremely pleasant experience, Richard! It was my pleasure to assist you and Ruby. I'm glad my responsiveness and knowledge met your expectations. I always strive to provide a professional service. Your feedback...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1647974
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