Pia Bustos
SR. LOAN OFFICER | NMLS# 1647974
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Our experience was excellent from start to finish. Pia was knowledgeabl, responsive and made the process smooth
Reply from Pia Bustos
March 23rd, 2026 03:34 PM
Thank you for sharing your experience, Marietta. I'm pleased to know that I could make the process smooth and provide the knowledge and responsiveness you needed. If you ever have any additional questions or require further assistance in the...
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Reply from Pia Bustos
March 23rd, 2026 06:09 PM
I appreciate your positive rating, Marvin. If you have any additional thoughts or need assistance in the future, feel free to reach out. I'm here to help.
It was a great pleasure working with Pia. She was very patient and attentive. Highly recommend!
Reply from Pia Bustos
March 20th, 2026 04:03 PM
I’m grateful for your recommendation, Noreliza. It's satisfying to know that my patience and attentiveness made your experience a great one. Should you have any more needs or questions in the future, I'm just a call away.
Pia is knowledgeable and professional, she is a friendly and a patient person.
Reply from Pia Bustos
February 2nd, 2026 03:36 PM
Thank you for your kind words, Miguel. I'm glad to hear you found my approach both professional and friendly. Patience and knowledge are key to making sure everything goes smoothly, and it's rewarding to know that these qualities stood out...
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She's very hardworking, kind, one call away, immediately adresses all the needs and questions at anything that we need to know and learn from our journey to achieved this big blessings that our Father gave us. We would highly recommend her...
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Reply from Pia Bustos
December 29th, 2025 02:34 PM
Your thoughtful review warms my heart, Rosalie. It's wonderful to hear that your first-time buying journey felt manageable and rewarding. I'm glad to have been a part of this significant moment and to have helped guide you smoothly through...
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Pia was attentive, friendly, and extremely knowledgeable. She communicated clearly, stayed on top of every detail, and made the entire mortgage process feel smooth and stress-free. We always felt informed and confident moving forward because...
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Reply from Pia Bustos
December 16th, 2025 05:58 PM
I appreciate your feedback, Matthew. It's great to know that you felt informed and confident throughout the mortgage process. Ensuring clear communication and attention to detail is something I prioritize, and I'm pleased that it contributed...
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Miss pia is very very helpful, she’s kind too. And she knowledgeable and she knows what she’s doing, and always willing to help in everything.
Pia Bustos she is above and beyond and very professional. We closed our property early than we expected. She's a blessing to me and my wife. I fully 100% recommended to all my families and friends. Thank you ate Pia!
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Reply from Pia Bustos
October 27th, 2025 08:19 PM
Larry, I'm truly grateful for your kind words. Knowing that I could play a part in closing your property earlier than expected is rewarding. Your recommendation means a great deal to me, and I appreciate the trust you've placed in me. If there's...
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Pia was always a phone call away, even after business hours.
Reply from Pia Bustos
October 21st, 2025 04:06 PM
Thank you for sharing this, Charles. I'm pleased to hear that my accessibility has been valuable to you, even beyond typical hours. If there's ever anything more I can assist with, please don't hesitate to contact me.
Pia is very knowledgeable and dependable. She would always pick up my calls and answer questions that I might have with any of the process. Very friendly and approachable. Thank you for having her .
Reply from Pia Bustos
October 20th, 2025 07:51 PM
I appreciate your feedback, Roselle. It's important to me that you feel supported and informed throughout the process. I'm glad I could be there for your questions and provide the assistance you needed. Don't hesitate to reach out if there's...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Search Rank ScoreLearn More →
174
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1647974
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