Pia Bustos
SR. LOAN OFFICER | NMLS# 1647974
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Pia is my go to lender and she always delivers excellent customer service!
Reply from Pia Bustos
September 9th, 2024 02:26 PM
I'm thrilled to hear that you've had such a positive experience, Nilo! Your satisfaction is my top priority and it's great to know that I have been able to meet your expectations. It's always a pleasure working with you and I'm here for any...
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Everything from begin to end, Pia was very thorough & help us thru the whole process. She was great with communication with us. She’s the best!
Reply from Pia Bustos
September 9th, 2024 02:27 PM
Thank you, Sharel, for taking the time to leave a review and for the perfect rating. I am so glad to hear that you found my communication and guidance helpful throughout the process. Your feedback is very much appreciated and I am thrilled...
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Pia is very prompt on giving updates on the loan status.
Reply from Pia Bustos
May 22nd, 2024 04:54 PM
Thank you for the 5 star review, Margie! I'm looking forward to working with you again!
She is very personable and responsive. Moving is stressful already but she made this purchase as easy and smooth as possible. Great communication and we didn't feel like a number.
Reply from Pia Bustos
April 8th, 2024 05:35 PM
Hi Cecilia, thank you for this review, it was my pleasure to help your and Tyson with your home loan purchase. If you have any questions or concerns, please give me a call. Congratulations again!
Informative and on time.
Reply from Pia Bustos
April 8th, 2024 05:36 PM
Thank you for the 5 stars review, Modesto! Hope to work with you again soon.
From beginning to end, Ms. Pia assisted us flawlessly.
Reply from Pia Bustos
April 8th, 2024 05:38 PM
Hi Claudine! Thank you for this 5 star review. If anything comes up, don't hesitate to reach out. Congratulations again!
Me and my buyers have a excellent exprience with Pia Bustos. She took care of my buyers (especially my buyers are seniors) and I appreciate that. Love how she constantly communicate to us throughout the loan process. I commend Pia for an awesome...
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Reply from Pia Bustos
April 8th, 2024 05:39 PM
Thank you for the 5 stars review, Noralyn! Hope to work with you again soon.
Helpful, courteous and professional management staff.
Reply from Pia Bustos
April 8th, 2024 05:40 PM
Hi Uncle, thank you for this review, it was my pleasure to help your family with your home loan purchase. If you have any questions or concerns, please give me a call. Congrats!
Pia was very professional and pleasant to deal with. She is very knowledgeable and provided us with great service.
Reply from Pia Bustos
April 8th, 2024 05:45 PM
Hi Owie, Thank you for this review. It was a pleasure to help you and Sharon through this loan process. My team and I appreciate your business and are here to help with any questions or concerns you may have.
Everyone was quick and responsive. We closed faster than I expected.
Reply from Pia Bustos
April 8th, 2024 05:47 PM
Hi Jared, thank you for this review. It was a pleasure to help you and Mylene through this loan process. My team and I appreciate your business and are here to help with any questions or concerns you may have.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1647974
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