Pia Bustos
SR. LOAN OFFICER | NMLS# 1647974
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Reviews from Web
Pia was great to work with! Very responsive, clear with her communication and always on top of the process. It made the transaction smooth for both me and our clients. Looking forward to working together again!
Reply from Pia Bustos
July 6th, 2025 06:04 AM
I'm thrilled to hear that you found the process smooth and efficient. It was a pleasure working with you and your clients, and I look forward to collaborating again in the future. Thank you for your kind words!
Pia Bustos was very helpful and understanding, as a first time home buyer I had a lot of questions and concerns about the whole process , but she made very easy for us to understand and follow the proper procedures so me and my partner could...
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Reply from Pia Bustos
July 6th, 2025 12:57 AM
I'm thrilled to hear that I could assist you and your partner as first-time home buyers. It's great to know that the process was made easy to understand. Thank you for your kind words, and congratulations on achieving this important milestone....
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Pia did an amazing job with us. She clearly communicated the process, provided guidance to make informed decisions, and followed up regularly to ensure we felt comfortable and confident along the way. Even when issues arose with our overall...
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Reply from Pia Bustos
July 5th, 2025 01:23 PM
I'm thrilled to hear that you had a positive experience with your mortgage process, Justin. It was a pleasure assisting you, and I'm glad I could provide the support and guidance you needed, especially during the challenging moments. Thank...
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Pia is amazing! Professional and made the transaction super easy! Great rate too!
Reply from Pia Bustos
May 29th, 2025 10:42 PM
I'm thrilled to hear that you had such a positive experience, Spencer. It was a pleasure assisting you, and I'm glad I could make the transaction smooth and provide you with a great rate. Thank you for your kind words!
We appreciate the time & effort to help us & to explain the loan process.
Reply from Pia Bustos
May 12th, 2025 05:21 PM
I'm delighted to hear that you appreciated the time and effort put into explaining the loan process. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Pia is a very knowledgeable, professional and reliable lender. Highly commendable for her performance and reliability. She is timely , updates constantly and quick to respond and adapt to changes and situations that arise which is necessary...
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Reply from Pia Bustos
April 17th, 2025 06:19 PM
I'm thrilled to hear about your positive experience, Benjamina. It was a pleasure assisting you, and I appreciate your kind words about my professionalism and reliability. Thank you for your trust in me and Highlands Residential Mortgage, Ltd....
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Ms. Pia, our loan officer , is absolutely amazing! Her professionalism, knowledge, and dedication really stand out, and she makes the whole process so smooth and stress -fee.
Reply from Pia Bustos
April 10th, 2025 06:19 PM
Thank you, Danilo, for your wonderful feedback. I'm thrilled to hear that you found the loan process smooth and stress-free. Your kind words about my professionalism and dedication mean a lot. It was a pleasure assisting you with your loan...
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Pia has been very helpful in closing our deal very smoothly. She has great personality and was well liked by buyers.
Reply from Pia Bustos
March 28th, 2025 04:18 PM
I'm thrilled to hear that the closing process went smoothly and that you appreciated my assistance. It was a pleasure to work with you and the buyers. Thank you for your kind words.
Friendly and professional. Keep us updated all the time. Thank you for making it possible to get my first home.
Reply from Pia Bustos
March 28th, 2025 02:17 PM
I'm thrilled to hear that you found the process friendly and professional, Gilbert. It was a pleasure to assist you in securing your first home, and I'm glad to have kept you informed every step of the way. Thank you for your kind words and...
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She's knowledgeable and advisor and she's willing to help people !. I will recommend her !. 5 stars ⭐️ for me.
Reply from Pia Bustos
April 10th, 2025 06:20 PM
I'm glad to know that you found my guidance helpful and that you would recommend my services. It was a pleasure assisting you, and I appreciate your positive feedback.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 1647974
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