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Southwest Regional in Las Vegas, NV

Southwest Regional, Las Vegas, NV

A Higher Standard of Lending

Las Vegas, NV
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
  • H
    Hilda S
    Las Vegas, NV
    Posted on July 24th, 2026 09:57 PM
    Kept us updated through entire process!
  • O
    Ollie A
    Las Vegas, NV
    Posted on July 20th, 2026 08:12 PM
    She is very responsive and replies quickly to questions and inquiries. She is also very helpful, approachable, and always willing to assist whenever needed.
    Reply from Pia Bustos
    July 23rd, 2026 08:12 PM
    Ollie, I appreciate your kind words about my responsiveness and willingness to assist. It's good to know you felt supported and comfortable reaching out. If there's anything else you need, please let me know.
  • S
    Sandra A S
    Las Vegas, NV
    Posted on July 16th, 2026 01:11 PM
    Pia matched my pace and communucation style, she provided an most excellent experience!
    Reply from Pia Bustos
    July 20th, 2026 06:21 PM
    Sandra, I'm pleased to hear that my approach aligned with your pace and communication style. It's great to know you had an excellent experience with me. If there's anything else you need, please feel free to reach out.
  • G
    Gabriel G G
    Las Vegas, NV
    Posted on July 16th, 2026 06:58 AM
    We were told by another company that no one would get use approved. But they did. So that in itself is awesome. Thank you so much.
    Reply from Gregory Miller
    July 20th, 2026 03:45 PM
    Gabriel, I'm pleased to hear that we could help you achieve approval when others couldn't. Thank you for your kind words, and if there's anything more I can assist you with, please let me know.
  • M
    Melissa F L
    Las Vegas, NV
    Posted on July 14th, 2026 11:01 PM
    Greg went above and beyond with his helpfulness and answered all my questions. I would recommend him to everyone.
    Reply from Gregory Miller
    July 20th, 2026 02:56 PM
    Melissa, I'm grateful for your kind recommendation. It's wonderful to know that I could assist you and address all your questions. If there's anything else you need, please feel free to reach out.
  • J
    Jamie F
    Henderson, NV
    Posted on July 13th, 2026 02:17 AM
    melissa is the GOAT
    Reply from Melissa Redona
    July 16th, 2026 08:30 PM
    Jamie, thank you for your enthusiastic feedback! I'm glad to know you had a positive experience. If there's anything else I can assist you with, please feel free to reach out.
  • S
    Shahira A S
    Las Vegas, NV
    Posted on July 11th, 2026 12:51 AM
    Brian is an excellent and fast communicator
    Reply from Brian Almero
    July 14th, 2026 01:14 PM
    Thank you for your kind words, Shahira. I'm happy to know that you found my communication both excellent and fast. If you need anything else or have further questions, feel free to reach out to me.
  • H
    Hristo G A
    Las Vegas, NV
    Posted on July 7th, 2026 12:27 PM
    The communication, advices And most of all how fast work was done. Every question asked was answered with explanation. I couldn't have had a better experience.
    Reply from Brian Almero
    July 7th, 2026 07:53 PM
    Thank you for your kind words, Hristo. I'm glad to hear that you appreciated the communication and advice, and that the work met your expectations. If you have any further questions or need assistance in the future, please feel free to reach...
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  • C
    Christopher J H
    Henderson, NV
    Posted on July 1st, 2026 04:42 PM
    Pia made it great!
    Reply from Pia Bustos
    July 6th, 2026 04:06 PM
    Thank you, Christopher. I'm glad I could contribute positively to your experience. If you ever need anything else, please don't hesitate to let me know.
  • E
    Ernest C B
    Henderson, NV
    Posted on July 1st, 2026 12:50 PM
    Pia is an excellent communicato! ✨✨✨✨✨
    Reply from Pia Bustos
    July 6th, 2026 01:23 PM
    I'm grateful for your compliment, Ernest. It's nice to know that my communication skills made a positive impact on your experience. If you need anything else, please feel free to reach out.
  • 10 of 369
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.