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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(207)

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This is the fastest I have ever been able to buy a home. Pam and her team from start to finish answered all of mine and my husband's questions. We never felt rushed, nor did we feel like we were bothering them. Everything was straight forward...

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

September 5th, 2023 08:50 PM

I'm truly touched by your kind words, Bridget! It was an absolute pleasure to help you and your husband navigate through your home buying process. Speed, transparency, and smooth transactions are what we aim for here at Ruoff Mortgage. I'm...

I appreciated knowing what all I needed to get turned in up front. Really helped the process.

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:08 PM

I'm so glad to hear that you found the process helpful, Jared! Making sure you know what's needed from the beginning can indeed smooth things out significantly. Thank you for the stellar rating and the fantastic review. Just know that at Ruoff...

Entire process went well.

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:09 PM

Thank you, Derek, for taking the time to provide your feedback. I'm thrilled to hear the entire process went well. Your satisfaction is my priority and I'm happy to know that we're meeting that mark. Thanks again for trusting Ruoff Mortgage...

Pan was great, she was more then helpful, she was so attentive and caring, she made the process so easy, by having someone like Pam makes me want to buy another house!

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

August 18th, 2023 01:20 PM

Thank you so much for taking the time to leave me such a wonderful review, Javier. It was a pleasure working with you to make the home buying process a smooth and easy experience. I am so glad that you enjoyed working with me and Ruoff Mortgage....

No everybody we work with were extremely professional

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:09 PM

I'm thrilled to hear about your positive experience, John! It's always our aim at Ruoff Mortgage to maintain the highest standards of professionalism. I appreciate your 5-star review and am glad I could assist you. Thank you for your feedback,...

Every person in the office was professional, friendly and knowledgeable. It was a pleasure to work with Pam and the rest of the staff. It had been over 30 years since I last purchased a home. Things are very different now! Pam, Conner and Angie...

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:11 PM

Thank you so much for your kind words, Lisa! We're very pleased to hear that you had a good experience with us. At Ruoff Mortgage, our aim is to provide a seamless, friendly, and professional service to all our clients. It's wonderful to hear...

As a first homebuyer, Pam made everything easy to understand. Even sent me emails anytime the loan process changed, always kept me informed, and always answered my phone calls or emails very quickly. Couldn’t recommend her enough!

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:12 PM

I'm so glad to hear about your positive experience, Preston! Making the home buying process as straightforward and understandable as possible is always a top priority for me at Ruoff Mortgage. It was a pleasure keeping you informed and answering...

Pam was absolutely wonderful. She went above and beyond to make sure I understood everything. Not only was I a first time homeowner with lots of questions. I was also experiencing an eye injury. Pam would get on the phone with me and read and...

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:12 PM

Hi Becky, I'm truly humbled by your review. It was my pleasure to assist you throughout the process. I understand that buying a home for the first time can be a daunting task, especially when dealing with an eye injury. I'm glad I could make...

Everything was perfect. Pam was super nice and easily reached for contact at any time. She always made sure we were one step ahead and that I knew everything that was going on every step of the way. 10/10 recommend Pam Townsend or Conner Nelson...

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:13 PM

Hi Keaton, I'm overjoyed to hear that your experience with us at Ruoff Mortgage was a positive one. It's always my goal to keep my clients informed and prepared throughout the entire home buying process. It was a pleasure working with you,...

Pam was always available even after hours which made things so much easier. She also explained the process and what would happen next so we would know what to expect.

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:14 PM

It is wonderful to hear such positive feedback, Arna. I am thrilled to know that my flexible availability and clear communication were of great assistance to you. It's always my priority to keep my clients informed and comfortable throughout...

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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