Top 5%
Pam Townsend, Ruoff Mortgage
Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Greg L
Reply from Owner
May 31st, 2024 04:02 PM
Thank you for your wonderful feedback, Greg! It's fantastic to hear that you had a positive experience with me here at Ruoff Mortgage. Your 5-star rating is greatly appreciated and I look forward to assisting you again in the future. - Pam...
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She did a great job!
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:03 PM
So glad to hear you had a positive experience, Jennifer! I strive to provide the best service for my clients. Hearing that you found my work to be of high quality is incredibly rewarding. I look forward to assisting you again in the future....
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Easy application process. Timely answers to any questions or concerns.
Reply from Owner
April 18th, 2024 07:30 PM
Thank you for your kind review, Lori. I'm glad to hear that you found the application process to be straightforward and timely. Here at Ruoff Mortgage, we strive to make the mortgage process as easy as possible for our clients. It was a pleasure...
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Easy application process. Timely answers to any questions or concerns.
Reply from Pam Townsend, Ruoff Mortgage
November 20th, 2024 07:36 PM
I'm thrilled to hear that you found our application process easy and appreciated the promptness of our responses, Lori. Your feedback is valuable to us at Ruoff Mortgage and it’s great to learn that we were able to meet your expectations. Thank...
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Pam was great to work with.
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:03 PM
Thank you so much for your kind words, Gregory! I'm thrilled to hear that you had a positive experience working with me at Ruoff Mortgage. Your satisfaction is my top priority, so it's wonderful to know I was able to meet your expectations....
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Pam made the process very easy. Pam kept us up to date and made things a breeze.
Reply from Pam Townsend | NMLS# 404322 | Ruoff...
March 12th, 2024 03:59 PM
Thank you so much for your kind words, Kandi. I'm thrilled to hear that you found the process easy and straightforward. Your 5-star rating is greatly appreciated. It was a pleasure working with you again!
Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Jill S
Reply from Owner
May 31st, 2024 04:04 PM
I appreciate your positive feedback, Jill. It's wonderful to hear that your experience with me at Ruoff Mortgage met your expectations and earned a 5-star rating. I strive to provide the best service for every customer, and it means a lot to...
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Personal attention
Reply from Pam Townsend, Ruoff Mortgage
May 31st, 2024 04:04 PM
Thank you, Paul, for the perfect rating and for recognizing the personal attention I aim to provide to each client. Your satisfaction is my main priority and I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. I look...
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Pam explained everything every step of the way making sure that we understood everything and that there were no surprises!
Reply from Pam Townsend | NMLS# 404322 | Ruoff...
March 8th, 2024 05:40 PM
I'm truly grateful for your kind words and 5-star review, Samantha! I'm glad to know that you had a positive experience and that the explanations provided were helpful to you. Thanks again for your feedback. It was a pleasure working with you,...
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Pam was very easy to work with! And available at all hours!
Reply from Pam Townsend | NMLS# 404322 | Ruoff...
February 27th, 2024 05:12 PM
Thank you so much for the kind words, TJ! I'm very pleased to hear about your positive experience with me at Ruoff Mortgage. I try to be available for my clients at all times, and I'm glad you found that beneficial. If you ever have further...
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About
Additional Licenses: NMLS# 404322.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
Conventional Loan
FHA Loan
VA Loan
USDA Loan
Cash Out Refi Loan
Down Payment Assistance Loan
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Memberships
- NMLS
- THAAR
Addresses and Serving Areas
Primary Serving Area
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404322
Hobbies
- Family Time
- Painting/ Bob Ross
- Reading
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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