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Pam Townsend, Ruoff Mortgage

Name: Ruoff Mortgage - Terre Haute
Address: 925 Wabash Ave Suite 100, Terre Haute, Indiana, 47807
Telephone: +1-812-240-1596
Rating: 4.98

Senior Loan Officer | NMLS# 404322 | Ruoff Mortgag...

Ruoff Mortgage - Terre Haute

4.98

(207)

Mortgage

Mortgage Loan Officer

Contact Info

(812) 240-1596

Terre Haute, IN

https://www.ruoff.com/PamTownsend

Location & Business Hours

Business Hours

Thu

9 AM to 5 PM

Fri

9 AM to 5 PM

Sat

closed

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4.98

(207)

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I have worked with Pam on the past and she is always knowledgeable, helpful, and all around amazing.

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

February 23rd, 2024 07:22 PM

Thank you so much for your kind words, Allen! I'm truly appreciative of your feedback. It's always a pleasure to work with you and I'm glad I could provide the knowledge and assistance you needed. Your satisfaction is my priority. Looking forward...

Pam was the best. Made it easy for me to understand. Answered all my questions

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

February 9th, 2024 02:15 PM

I'm thrilled to hear that your experience with me at Ruoff Mortgage was positive, Heather! I strive to make the process as clear and understandable as possible for all my clients. Your satisfaction is my priority, so I'm glad I was able to...

Our loan officer did a great job with relaying information back to us and working with her was great! Absolutely no problems with her. We were just not impressed with the experience with the bank’s underwriting and the appraiser used. The appraiser...

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

February 4th, 2024 06:37 PM

I'm deeply grateful for your detailed feedback, Michael. It's wonderful to hear that you found our interaction enjoyable and I'm glad I could be of assistance during your home buying process. I sincerely apologize for the frustrations you experienced...

Great communication and very knowledgeable

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

January 25th, 2024 06:30 PM

Thank you, Dan, for your positive review and rating. I appreciate your feedback on my communication and knowledge. It was a pleasure assisting you with your mortgage needs at Ruoff Mortgage. Please don't hesitate to reach out if you have any...

The communication is at the very top of excellence

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

January 19th, 2024 05:23 PM

Thank you so much for your kind words, Kenneth. I'm thrilled to hear that you found my communication skills excellent. I put a lot of effort into ensuring customer satisfaction and your feedback validates those efforts. I'm glad to have been...

Pam Townsend, Ruoff Mortgage has received a review with 5 star rating from Kane P

Reply from Owner

May 31st, 2024 04:05 PM

I'm delighted to hear you had a positive experience, Kane! Your 5-star rating means a lot to me and the whole team at Ruoff Mortgage. It's always our goal to provide exceptional service. If you have any other questions in the future, don't...

Pam kept me updated with emails and phone calls, solutions to any issues on my personal info were offered. Thank you Pam!

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

January 15th, 2024 06:08 PM

I'm so glad to hear that you had a positive experience, Kane! Your feedback means a lot. I'm pleased to know that my effort to stay connected and provide solutions made a difference. Thank you for taking the time to leave such a wonderful review....

Personal attention and prompt responses

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:06 PM

I'm thrilled to hear that you felt our service was prompt and gave you the personal attention you deserve, blando2026. Your satisfaction is our top priority. We always strive to provide the best service to our valued customers at Ruoff Mortgage....

It was good

Reply from Pam Townsend, Ruoff Mortgage

May 31st, 2024 04:08 PM

I'm thrilled to hear that you had a positive experience with us, Alexis. Your feedback is incredibly valuable. Please don't hesitate to reach out if you need any further assistance. Thanks for choosing Ruoff Mortgage. Pam Townsend

Pam was very knowledgeable and able to answer all of our questions, even when asked more than once! She was always quick to respond and would keep us informed of what to expect next. Pam was available to speak with us after normal business...

Reply from Pam Townsend | NMLS# 404322 | Ruoff...

January 15th, 2024 06:10 PM

Jessica, your kind words and fantastic rating truly mean a lot to me. I'm thrilled to hear that you found my services helpful and that my availability suited your schedules. It was a pleasure working with you and I am always here to assist...

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About

Additional Licenses: NMLS# 404322. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Specialities

Conventional Loan

FHA Loan

VA Loan

USDA Loan

Cash Out Refi Loan

Down Payment Assistance Loan

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