Olena Matsko
Production Manager | Residential Mortgage Loan Ori...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t... Show More
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Extremely helpful and always available when needed!
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Nicholas, for your excellent review. We're thrilled to hear that I provided such a high level of service, and was always available when needed. Your feedback is greatly appreciated and we're pleased to know that you're satisfied...
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She was very attentive and knowledgeable as well as helpful THANK YOU WE REALLY APPRECIATE YOU…..HIGHLY RECOMMEND
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your kind words, Alfredo! It was a pleasure to assist you. Your appreciation means a lot to me and motivates me to continue providing the best service possible. I'm glad that I could help and I'm here if you need anything...
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Olena was a fast replier and professional.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Sandra, for your kind review and good rating. If there's anything more you need or areas you feel I can improve, I'm always open to feedback. Thank you again for choosing me as your mortgage partner.
Olena was professional and always available to answer any questions that I had as a first time home buyer.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you for your kind words, Kandra. It was my pleasure to assist you as a first-time home buyer. I am thrilled to hear that you found my services professional and helpful. I always strive to be available for my clients when they need me.
Very helpful
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm delighted to hear that you found my services helpful, Christian. Customer satisfaction is always my priority.
Overall it was good experience.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your positive feedback, Wilfredo. I'm glad to know that your experience with us was great!
Olena was very helpful and answered all our questions throughout the process.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
Thank you, Jonathan, for your generous review and giving me a 4.83 rating. I'm glad I could assist you throughout the process and answer all your queries. If you have any more questions or need further assistance in the future, please don't...
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Olena made the buying process an easy and manageable experience. We are very grateful for her help
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I truly appreciate your kind words, Joseph. It was a pleasure to assist you throughout the buying process. Thank you for taking the time to leave this review and for your 5-star rating.
Great communication
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm so glad to hear that you appreciated my communication style, Sandra. We aim to provide the best service possible and your feedback helps us on our path to continuous improvement. I'm pleased to know that you're satisfied with the experience...
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Olena was a great communicator about every step along the way. I was never wondering what was going on or what was next.
Reply from Olena Matsko
September 26th, 2024 05:18 PM
I'm truly grateful for your kind words, Christopher. It is immensely rewarding to hear that my communication style made the process smoother for you. Your 5-star review is greatly appreciated and I look forward to assisting you in the future....
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov