Olena Matsko
Production Manager | Residential Mortgage Loan Ori...
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the t...... Show More
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Good communication, only constructive feedback is providing more times to communicate outside of weekdays or longer hours would be appreciated because of conflicts we faced with my schedule.
Being available
I called weekly about the interest rates and were repeatly advised to wait. The estimate given to me at last minute was not correct, I was sent closing documents with over $6,000 to get the rate where I asked to be locked. Olena was very good...
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Working with Olena Matsko and the Brightland Mortgage team was an excellent experience from start to finish. Olena was professional, responsive, patient, and always willing to answer my questions throughout the entire home loan process.She...
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Reply from Olena Matsko
May 26th, 2026 02:26 PM
Your 5-star feedback means a great deal to our team. Thank you for trusting us during such an important milestone.
Olena and her team were great! All of them were there to answer all of our questions.
Thank you so MUCH!
Reply from Olena Matsko
May 21st, 2026 01:26 PM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Olena had amazing communication and was very helpful the whole time. Our entire process was made thanks to her
Reply from Olena Matsko
May 7th, 2026 03:38 PM
We’re honored by your feedback and grateful for the opportunity to support you through such an important milestone. Thank you!
Olena was great at communicating from beginning to end. She was very clear on all items and tasks that needed to be completed in our to get us to our end goal- our beautful home!
Reply from Olena Matsko
May 7th, 2026 01:02 PM
We’re so grateful for your review! Helping make this process smooth and stress-free is always our goal, and we’re glad to hear we delivered.
Working with Olena on my mortgage loan was a great experience from start to finish. She was very responsive, clear in her communication, and took the time to explain each step of the process so I always knew what to expect. She stayed on top...
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Reply from Olena Matsko
May 4th, 2026 12:48 PM
Thank you for taking the time to share your feedback with us. We truly appreciate it and are grateful for the opportunity to work with you.
The team was incredibly friendly and informative. It felt like genuine people who were happy to do their jobs in the most efficient way possible.
Reply from Olena Matsko
April 29th, 2026 01:53 PM
I enjoyed working with you. Thanks for the great feedback.
Great information ans support
Reply from Olena Matsko
April 27th, 2026 04:22 PM
Thank you for the kind words and the 5 stars! It was a pleasure working with you, and we truly appreciate your trust.
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About
Our goal at Brightland Mortgage Services, Ltd., is to help your home financing journey be as simple and worry-free as possible. Our dedicated team of professionals will help guide you through the home financing process so you can join the thousands of happy homeowners who have trusted Brightland Mortgage with their home financing.
Products & Services
Mortgage Loan Officer
Search Rank ScoreLearn More →
322
/850
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Year Started
1992
Time Zone
Central Standard Time (CST)
Licenses
- NMLS # 839189
Disclaimer
TEXAS RESIDENTS: Consumers wishing to file a complaint against a mortgage banker or a residential mortgage loan originator licensed in Texas should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending (SML): 2601 N. Lamar Blvd., Suite 201, Austin, TX 78705; Tel: 1-877-276-5550. Information and forms are available on SML’s website: www.sml.texas.gov