Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Dawn was very helpful and thorough. The process was easy to do because of her professionalism
Reply from Dawn Hoffman
August 30th, 2025 03:43 PM
Thank you so much for your kind words! I’m glad my team and I had the opportunity to help you with your new home purchase!
Tammy and Darlene were amazing and so helpful. Thank you to Waterstone for everything.
Reply from Tammy Powers
September 6th, 2025 02:35 PM
Martin, I appreciate your kind words about my work with Darlene. It's great to hear that our assistance was helpful to you. Thank you for choosing Waterstone Mortgage, and if you ever need anything else, feel free to reach out.
I liked the regular email that showed where things stood. I felt very confident in everyone's abilities and professionalism! Finding a program that fit our needs was such a relief! I've already spoken about our positive experience with others....
read more
Reply from Sue Botelho
September 5th, 2025 11:09 PM
It's wonderful to hear that you appreciated the regular updates and felt confident in our work, Cynthia. I strive to ensure the mortgage process is as transparent and tailored as possible, so knowing it was a relief for you is truly rewarding....
read more
Sue Botelho at Waterstone Mortgage NMLS #262520 has received a review with 5 star rating from Andrew A
Reply from Owner
September 21st, 2025 10:34 PM
Thank you, Andrew!
Sue and her team were amazing to work with! They were on top of everything I needed and answered every question I threw at them. I would highly recommend Sue to anyone I know in the area that is looking for a Lender.
Reply from Sue Botelho at Waterstone Mortgage ...
August 29th, 2025 03:51 PM
Thank you, Andrew! We are so glad that we met your expectations. Welcome to Florida and may you enjoy your new home and your new state for many years to come!
We hit a
couple speed bumps along
the way. And where able
to accomplish the refinance
after several years of working with other realtors.
Reply from Linda Kirkpatrick
August 29th, 2025 03:25 PM
I'm pleased to hear that you were able to accomplish your refinance after such a journey. Navigating through the challenges and overcoming speed bumps is all part of getting it right, and I'm glad I could contribute to your success. If you...
read more
for
Good reaponsiveness and transparent
Reply from Eric Putt
September 5th, 2025 12:48 PM
Your feedback is much appreciated. I'm glad to hear you found the responsiveness and transparency met your expectations. If there's anything else you'd like to discuss or need assistance with in the future, please don't hesitate to reach out....
read more
From first contact to closing, Sue has been great to work with. She has kept us informed on all progress along the way, I had a few hurdles with being out of state while trying to make a purchase but Sue was able to navigate this with no problem...
read more
Reply from Owner
January 8th, 2026 10:55 AM
Congratulations to you and Cynthia! Enjoy your new home and thank you for allowing us to be a part of it!
From first contact to closing, Sue has been great to work with. She has kept us informed on all progress along the way, I had a few hurdles with being out of state while trying to make a purchase but Sue was able to navigate this with no problem...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
August 29th, 2025 03:51 PM
Stephen, we are so happy that we were able to get through the hurdles and get you and Cynthia into your new home! We are very thankful that you chose us to assist you!
for
Waterstone Mortgage- Jessica Romanyszyn
So this is LONG overdue as we have been settling into our new house that Jessica was SO integral in helping us get...but we had such an amazing experience with her. She was so patient and ran through so many scenarios with us and answered all...
read more
Reply from Owner
August 29th, 2025 12:00 AM
Thank you so much! 🥰 I loved every step of the journey with you—even the “TON” of questions (which, by the way, you absolutely crushed). I’m so happy we found the perfect path to your new home, and it means the world to know you had a great...
read more
941–950 of 3006
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions