

Waterstone Mortgage - Winter Park, FL
Winter Park, FL

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
The lender and the team were extremely professional and helpful. As a first time home buyer, they were very attentive and knowledgeable about VA home loans.
Reply from Owner
March 5th, 2018 12:00 AM
Hi Travis, thank you for your review and thank you for your service! Congratulations on your first home. We are happy to know that working with Sue Botelho and her team was helpful and successful!
Sue and her team are very knowledgeable and professional. I highly recommend Waterstone. They literally made purchasing a home stress free and easy! This was my second purchase of a home and if I ever purchased a third, I’d call Sue! They are...
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Reply from Owner
February 22nd, 2018 12:00 AM
Hello, and thanks for your review. It's great to know that you enjoyed the homebuying process with Sue by your side! And lower fees/closing costs than expected? Sounds like a win-win! Congratulations.
Eric Cotter and his team really do everything possible to make your dreams of owning a home come true. The level of professionalism and dedication you receive from him and his team makes you feel like you are more than just a "client". I highly...
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Reply from Owner
February 15th, 2018 12:00 AM
Damian, what an awesome review! We are happy to know your homebuying experience with
Eric was such a pleasant journey. Thanks for being "more than just a client" and we hope to see you soon!
I worked with Tom Weinard at Waterstone Mortgage and he did a great job keeping me updated and communicating with the process of my buyers loan and they offer an app that can keep you updated as well which is amazing. I highly recommend Waterstone...
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Reply from Owner
January 8th, 2026 11:43 AM
Hi Melissa, thank you for your 5-star review! Providing clear communication and innovative technology are two ways we make the loan process streamlined and easy to understand. Enjoy your new home.
Jo Dyess was a godsend. I've never seen someone more on top of their game. She is fast, responsive and really really smart. She knows her business inside and out. If anyone needs a mortgage she is my #1 referral. Thank you Jo! We love our new...
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Reply from Owner
January 8th, 2026 11:47 AM
Thank you for the review, David! We think Jo Dyess is pretty awesome too - especially when it comes to helping her clients get a mortgage loan. We look forward to doing business with you again soon. Congrats on your new home!
This is the second home we've purchased through Waterstone. This time, we had to deal with a six-hour time difference as we're currently getting ready to move back to the area, and we never had an issue. Sue is always able to be reached and...
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Reply from Owner
February 9th, 2018 12:00 AM
Glad you hear you had such a wonderful experience working with Sue once again. Thank you for your kind review and don't be a stranger!
Tammy was tremendously helpful and made the buying process a pleasant one, not an easy feat for a first time buyer like me. She was at all times professional and available. If she was not available to talk at the moment I had a question, she...
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Sue is excellent to work with. I am a real estate agent in Fort Walton Beach. Myself and my buyers were so happy to work with her. She went above and beyond to ensure these first time home buyers got what they needed. Thank you Sue!
I have worked with Beth @Waterstone Mortgage Corp on multiple occasions and have received nothing less than AMAZING services. They are extremely professional and attentive to all of their customers. They walk you through your mortgage needs...
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Reply from Owner
January 8th, 2026 11:47 AM
Wow, thank you for your kind words, Yvonne! We're so glad to hear you enjoyed working with Beth and her team so much!
As a first time home buyer the process was intimidating but the process went very smooth and the people were easy to talk too. I would definitely recommend both the lender and agent.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions