Waterstone Mortgage - Winter Park, FL
Winter Park, FL
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
tranparency and communication was clear and effective
Reply from Sue Botelho at Waterstone Mortgage ...
July 24th, 2026 04:40 PM
Thank you, Don, and we truly enjoyed working with you! We hope you will enjoy your new home and look forward to making lots of memories there!
Communication is great!
Reply from Melinda Mitchell
July 24th, 2026 03:39 PM
Allison, I'm grateful for your kind words about the communication. It's good to know you had a positive experience with Waterstone Mortgage.
Beth was helpful answering our questions and she went above and beyond to help us with the process
Reply from Beth Cherry
July 31st, 2026 05:21 PM
Stacy, I'm glad to know I could help answer your questions and support you throughout the process. Going above and beyond for my clients is always my goal. If you need any more assistance, please don't hesitate to reach out.
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Waterstone Mortgage - Winter Park, FL
Waterstone Mortgage - Winter Park, FL has received a review with 5 star rating from Aaron C
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Great experience from start to finish.
Reply from Steven Lew
July 24th, 2026 02:07 PM
Thank you, Aaron, for sharing your experience. I'm glad to hear everything went smoothly from start to finish. If you ever need assistance in the future, feel free to reach out!
We had an outstanding experience working with Mrs. Sue Botelho and the entire mortgage team. From start to finish, the process was smooth, professional, and incredibly efficient. Thanks to Sue's expertise and dedication, we were able to close...
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Reply from Owner
July 24th, 2026 04:41 PM
Wow... thank you so much for taking the time to write this! ❤️Helping wonderful clients like you is exactly why I love what I do. I'm so glad we were able to make the process feel easy—and that we got you to the closing table in just 22 days!...
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We had an outstanding experience working with Mrs. Sue Botelho and the entire mortgage team. From start to finish, the process was smooth, professional, and incredibly efficient. Thanks to Sue's expertise and dedication, we were able to close...
read more
Reply from Sue Botelho at Waterstone Mortgage ...
July 24th, 2026 11:46 AM
Wow… thank you so much for taking the time to write this! ❤️Helping wonderful clients like you is exactly why I love what I do. I’m so glad we were able to make the process feel easy—and that we got you to the closing table in just 22 days!...
read more
Great job team. They kept the process moving and we closed a week early.
Reply from Owner
July 31st, 2026 01:06 PM
I'm pleased to hear that our team could keep the process smooth and efficient, Matthew. Closing a week early is always a great outcome. If you need any further assistance, please feel free to get in touch.
Great job team Beth always answers the phone and makes you a priority!!!
Reply from Beth Cherry
July 30th, 2026 07:30 PM
Matthew, thank you for recognizing my efforts. I'm glad to hear that you felt prioritized and that I could be available when needed. If there's anything more I can do for you, please let me know.
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Jo is Awesome! She gets it done and is so pleasant to work with and Very knowlegable in her Field.
Reply from Jo Dyess
July 30th, 2026 02:36 PM
Maureen, I appreciate your kind words and am glad to hear that you found our work together pleasant and efficient. Thank you for recognizing my knowledge in the field. If there's anything more I can do for you, feel free to let me know.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions