Waterstone Mortgage - Winter Park, FL

Winter Park, FL

4.93

(3,007)

Mortgage

Mortgage Loan Officer

Contact Info

(407) 644-0870

Winter Park, FL

https://www.waterstonemortgage.com/branches/winter-park-fl

Location & Business Hours

Business Hours

Sun

closed

Mon

9 AM to 5 PM

Tues

9 AM to 5 PM

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4.93

(3,007)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Heather has been absolutely phenomenal !! She has stayed in contact with us through the entire process, helped us understand it and also guided us on the best options. She worked quickly, efficiently, honestly and always kept us up to date....

If you haven’t worked with this woman believe my words, Carolyn has been the best morgage broker i have ever worked with. As a first time home buyer i was told that the proses was going to be some what stressful and so on working with Carolyn...

Reply from Owner

January 8th, 2026 11:46 AM

Thank you for this review, Luis. We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Carolyn and her team went above and beyond, providing...

Sue Botelho and the Waterstone Team, took our failed loan, from one of the nation's largest lenders, and closed within 16 days while saving us over $7,000! We were shocked and distraught after the big guy took 6 weeks to inform us they could...

Reply from Owner

September 20th, 2023 12:00 AM

Thank you for taking the time to write this review, Todd! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.

I had a wonderful experience working with Tammy to secure a mortgage for my new home. From the very beginning, they were incredibly attentive and knowledgeable. They guided me through every step of the process, ensuring that I understood all...

Reply from Owner

October 3rd, 2023 12:00 AM

Juan, thank you so much for your kind review.It was an absolute pleasure seeing you and Francine find your perfect home. My heart is so happy for you and we can’t wait to see the beautiful memories you are about to create in your new home....

Reply from Owner

September 18th, 2023 12:00 AM

Thank you for sharing your wonderful experience with us, Juan! It sounds like Tammy was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Tammy has to his customers....

Karen is very excellent and made our first time home buying at ease. She truly took her time to make sure all our concerns were answered, provided great guidance, and was always available when needed. She is very detailed, organized, and with...

Reply from Owner

January 8th, 2026 10:48 AM

Hi Elena Thank you for taking the time to write such a lovely review. It was wonderful working with you as well. Wishing you and LJ many years of happiness in your new home. Here whenever you need me!

Casey and Wayerstone took care of everything from pre-qualifying letter until final close. Great communication and with the added application portal, we always knew what was happening as we moved towards closing. Best of all, nk suprises.

Reply from Owner

January 8th, 2026 11:36 AM

Thank you for the 5-star rating and review, Thomas! We are glad that Casey and his team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...

Tammy was amazing, my closing went surprisingly without a hitch. I could not believe how smooth it all went. Tammy and Darlene made it appear simple, they practically drew pictures for me. I am very grateful to Waterstone mortgage and their...

Reply from Owner

October 3rd, 2023 12:00 AM

Thank you for your review, Suzanne! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new...

Always ready to work and cooperate, even when the process gets tough. Thank you so much.

Reply from Owner

January 8th, 2026 11:36 AM

Thank you for this 5-star review, Adrian! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.

Dont know where to start.. Tammy was fantstic to work with!! You could not ask for a better mortgage advisor. She help us from begining to end. Absolutely amazing! Her team at waterstone we're also fantastic.. Thanks to everyone.

Reply from Owner

October 3rd, 2023 12:00 AM

Thank you for your review, Charles! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Eastern Standard Time (EST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions