Bellevue, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Great communication. No problems.
Reply from Mark Henke
September 21st, 2025 08:03 PM
I'm glad to know that the communication met your expectations and that everything went smoothly. Your feedback is much appreciated. If you need any assistance in the future, feel free to get in touch.
I have worked with TIna for many years and her consistency in giving a good experience on every level is second to none.
Reply from Tina Mitchell
September 10th, 2025 07:06 PM
It's great to hear that you've had such consistent positive experiences over the years, Daniel. Providing a reliable and excellent service is something I value deeply, and I'm glad it has resonated with you. If you ever need anything in the...
read more
I was informed and the process was quick and easy.
Reply from Tina Mitchell
September 10th, 2025 05:05 PM
I'm glad to hear that the process felt quick and easy for you, Adam. Keeping you informed every step of the way is important to me. If you have any more questions or need assistance in the future, feel free to reach out at Highlands Residential...
read more
There were numerous snafus that lengthened the process
Reply from Justin Buehring
September 10th, 2025 03:42 PM
Thanks for sharing your experience, Michael. I understand that encountering issues can be frustrating, and I'm sorry for any inconvenience this may have caused. I'm constantly working to improve the process and would appreciate any specific...
read more
Tina is very responsive and knowledgeable.
Reply from Tina Mitchell
September 8th, 2025 04:29 PM
Thanks, Kathryn, for your feedback. I'm pleased that my responsiveness and knowledge were helpful to you. If there’s anything else you need or if you have more questions about the process, feel free to reach out at Highlands Residential Mortgage,...
read more
Justin is incredible! He's the reason we were able to buy our house! He counseled us and helped us every step of the way! Thank you for everything Justin, you rock!!!
Reply from Justin Buehring
September 2nd, 2025 12:30 AM
Thank you so much, Chris! I'm really glad to know that I could play a role in helping you buy your home. It was my pleasure to guide you through each step of the process. I truly appreciate your kind words and am always here if you need anything...
read more
Justin has a lot of varied experience, so he's able to provide insight and excellent guidance on a variety of issues. He was very helpful to my clients throughout this transaction and actually was critical to them being able to purchase a home...
read more
Reply from Justin Buehring
August 30th, 2025 01:36 PM
I'm truly grateful for your kind words, Gay. It means a lot to hear that my experience and guidance played a crucial role in helping your clients with their home purchase. I'm honored to have been part of this journey with them. Your continued...
read more
Fantastic communicating at what we needed to do and by when, extremely patient with any and all questions, definitely went above and beyond in making sure we closed in a timely manner. Professionalism all the way, but also friendly and kind....
read more
Reply from Tina Mitchell
August 28th, 2025 04:33 PM
Thank you so much, Jennifer, for your thoughtful review. It means a lot to hear that my communication and patience were helpful to you and made the process clearer. Ensuring we closed in a timely manner by going above and beyond is something...
read more
Brent was professional, communicative and attainable.
Reply from Brent Bourdeau
August 26th, 2025 04:15 PM
Thank you for your review, Christopher. I'm glad to hear you found my approach professional and communication effective. Being accessible to my clients is something I prioritize, so it's great to know it made a positive impact on your experience....
read more
Tina was thorough, available, creative and patient worjing with us. She is top notch!
Reply from Tina Mitchell
August 26th, 2025 11:30 AM
Thank you, Benjamin! I'm truly grateful for your kind words. It's rewarding to know that my thoroughness, availability, and creativity made a difference during your experience. Being patient and ensuring you felt supported every step of the...
read more
31–40 of 983
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2022
Time Zone
Pacific Standard Time (PST)
Disclaimer
