Bellevue, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
The process was smooth, communication was clear, and he was always available to answer my clients questions!
Reply from Brent Bourdeau
August 17th, 2025 01:58 PM
I'm pleased to hear that the process went smoothly and that the communication met your expectations, Amanda. Being available to address your clients' questions is something I take seriously, and I'm glad it made a difference for you. Thank...
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Frequent updates on the process. Quick responses to questions. Pretty open and transparent, as the process was moving toward closing.
Reply from Tina Mitchell
August 14th, 2025 05:52 PM
Thank you, Arnold, for sharing your experience. I'm glad to know that the frequent updates and quick responses met your expectations and helped the process feel open and transparent. It's important to me that you felt informed as we moved toward...
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Thank you for the smooth loan transactions.
Reply from Tina Mitchell
August 14th, 2025 01:52 PM
I appreciate your kind words, Maureen. I'm delighted to hear that the loan transactions went smoothly for you. Providing a seamless experience is always my goal, and it's rewarding to know it made a positive impact. Your feedback means a lot...
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Tina was great!
Reply from Tina Mitchell
August 8th, 2025 02:34 PM
Thank you so much, Miki! I'm really glad to hear you had a positive experience. It's wonderful to know that my efforts resonated with you. Being able to support you at Highlands Residential Mortgage, Ltd. is something I value deeply. If there's...
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The team was so helpful on every step I needed to complete on time!
Reply from Tina Mitchell
August 8th, 2025 12:44 AM
It's great to hear that you found the support helpful throughout each step of the process. Ensuring everything is completed on time is important, and I'm glad I could assist in making that happen for you. Thank you for sharing your experience...
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Great communication and support!
Reply from Tina Mitchell
August 7th, 2025 04:06 PM
I'm glad to hear that you appreciated the communication and support throughout the process. Keeping lines open and providing strong support are priorities for me, as I know they can make a significant difference. Thank you for your feedback...
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Brent's level of engagement is above and beyond! He brings a wealth of knowledge and experience as well as industry connections! 100% would recommend him and look forward to working with him again in the future!
Reply from Brent Bourdeau
August 4th, 2025 05:01 PM
Thanks for the kind words Lita! I am so happy we got this done for you! I hope you have many long years in that home!
Brent consistently communicated every single step of the process, what to expect, and what was expected of us. From the very first day, Brent was proactive and helped answer ALL questions we had, sometimes after hours!
Reply from Brent Bourdeau
August 4th, 2025 05:02 PM
Glad to be of service Josh! I hope you and your family love living in the Northwest!
Tina is very professional and meticulous. She follows-up with her clients and is in constant communication.
Reply from Tina Mitchell
August 4th, 2025 03:22 PM
I'm pleased to know that you found my professional approach and meticulous attention valuable. Keeping in constant communication and ensuring thorough follow-ups are key aspects of how I work, as I believe they provide reassurance and clarity....
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Brent's knowledgable and works hard in complex situations to make things work for his clients .
Reply from Brent Bourdeau
July 31st, 2025 05:09 PM
Thanks for the kind words, Andrew! I can't wait to see what you do to this place!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2022
Time Zone
Pacific Standard Time (PST)
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