Bellevue, Kirkland, WA
A Higher Standard of Lending
Kirkland, WA
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Brent Bourdeau
Reply from Brent Bourdeau
April 28th, 2026 04:42 PM
Gregg, I appreciate your positive feedback. It means a lot to know that my efforts are meeting your expectations. If you ever have any questions or need assistance in the future, please feel free to get in touch.
This was our second time using Brent as a loan officer - his service is unmatched. One phone call and he laid out 3 or 4 different scenarios for us and helped guide us through what makes the most sense financially in the long term . He really...
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Reply from Brent Bourdeau
April 21st, 2026 06:17 PM
Clint, I'm grateful for your continued trust in my services for the second time. It's wonderful to know that my guidance and dedication have been valuable to you. Thank you for your kind recommendation, and please feel free to reach out if...
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Brent was always willing to answer our questions and take time to explain things to us. This was our first time refinancing and due to the market we had to act quickly. Brent was very patient as we stumbled our way through always willing to...
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Reply from Brent Bourdeau
April 13th, 2026 06:53 PM
I'm pleased to know that I could provide the reassurance and patience you needed during your first refinancing experience, Christine. It's important to me that all your questions are answered and that you feel confident throughout the process....
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Brent talked through all our options with us in a really approachable way
Reply from Brent Bourdeau
April 8th, 2026 01:04 PM
I'm glad to hear that our discussion about your options was approachable and clear, Brooke. It's important to me that you feel comfortable and informed during the process. If you have any more questions or need further assistance, please don't...
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Communication about what was needed from us and where we were in each step of the process was excellent.
Reply from Tina Mitchell
February 16th, 2026 04:57 PM
I'm pleased to hear that you found the communication throughout the process to be excellent, Holly. Keeping clients informed every step of the way is a priority for me, and I'm glad it contributed positively to your experience. If there's anything...
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Brent made our first time home buying process so smooth! Brent was very responsive throughout the whole process and gave clear guidance on what was needed from us each step of the way.
Reply from Brent Bourdeau
February 10th, 2026 03:26 PM
It's great to know that your first home buying experience went smoothly, Hailey. I’m pleased that my responsiveness and guidance were helpful to you. If you have any future questions or need assistance, I'm here to help. Thank you for your...
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Fast transaction
Reply from Brent Bourdeau
January 19th, 2026 04:51 PM
Thank you for sharing your feedback, James. I appreciate knowing that the transaction was completed quickly. If you ever need assistance in the future, feel free to reach out.
Brent did a great job communicating and answering any questions we had. We really liked our portal where we could see the progress of our loan. The speed at which we were able to close was impressive. we requested to close on a specific date...
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Reply from Brent Bourdeau
January 19th, 2026 06:28 PM
I'm glad to hear that the communication and transparency through the portal were beneficial for you, Charles. Keeping you informed and accommodating your timeline is always a priority. Your feedback is truly appreciated, and I’m happy I could...
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We had a lot of bunps on the road to close on this house. Mark was with us 100% of the way and made sure we had all the information needed to make this happen.
Reply from Mark Henke
January 7th, 2026 02:56 PM
It's great to hear that I could provide the support and information you needed throughout the process. Navigating the bumps along the way can be challenging, but I'm glad I could be there with you every step of the journey. If there's anything...
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Mark was immediately responsive even when on vaca or days off. He went above and beyond when our first transaction fell apart and hung in there with us until it was successful. We will definitely use him again and refer him to others.
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Reply from Mark Henke
January 2nd, 2026 04:47 PM
I'm grateful for your kind words and for sharing your experience working with me. It's important to me to be responsive and supportive, even outside of regular hours, especially during challenging times like a transaction not going as planned....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2022
Time Zone
Pacific Standard Time (PST)
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