West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
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I mentioned this a number of times. I needed to provide more and more documents...just about everyday for a 2 week period. If all these documents were needed, and again, I don't believe they were, then a 1-2 email to provide all documents....
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Reply from Matt & Betsy Maassen
October 11th, 2023 10:33 AM
We appreciate your review and will take your feedback into consideration as we continue to enhance our services.
Communication, friendliness and smooth experience!
Reply from Matt & Betsy Maassen
October 4th, 2023 04:48 AM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
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Everything was clear and concise. Made our first home loan a very positive experience.
Reply from Russ Bray
September 28th, 2023 08:01 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
Communication
Reply from Matt & Betsy Maassen
September 27th, 2023 02:41 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
for
The people were so nice & very helpful!
Reply from Russ Bray
September 25th, 2023 02:26 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
Very pleasant to work with. Explains thoroughly and helped us about the process. I will definitely recommend don to my friends and family.
Reply from Don MacPherson
September 14th, 2023 07:08 PM
Thank you for the positive review. I hope you enjoy your new home. If you need anything, please give me a call.
I love the engagement between the builder, Matt and Barnes'
Reply from Matt & Betsy Maassen
September 3rd, 2023 08:21 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
Communication and very down to earth. Kept our best interest in mind.
Reply from Matt & Betsy Maassen
September 3rd, 2023 04:08 PM
I really appreciate the feedback and look forward to working with you again.
everyone was professional, friendly and Matt great at giving me plenty of his time to discuss various items.
Reply from Matt & Betsy Maassen
September 2nd, 2023 11:48 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
for
Russ was very personable and great at explaining the process to a new homebuyer. Overall the experience with first state bank was very welcoming and personal
Reply from Russ Bray
September 1st, 2023 08:46 PM
Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
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