West Clay, Saint Charles, MO
Saint Charles, MO
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have se... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Very communicative and informative during all parts of the process.
Reply from Matt & Betsy Maassen
July 17th, 2024 12:49 PM
Thank you for taking the time to share your experience. If I can be of further assistance to you, or your family and friends, please let me know.
Great communication. Don was available virtually any time, including weekends, when he was doing something with his family and evenings. I think he made an effort to get us the best deal he could.
Reply from Don MacPherson
July 14th, 2024 06:22 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
Matt was very informative.
Reply from Matt & Betsy Maassen
July 12th, 2024 04:13 PM
Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
Don and his team were a pleasure to work with. They explained every step of the process and answered all of our questions promptly. We will definitely refer all our friends and family...thanks
Reply from Don MacPherson
July 4th, 2024 04:18 PM
Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
for
First State Bank of St. Charles
First State Bank of St. Charles has received a review with 5 star rating from Doug F
Reply from Owner
October 3rd, 2024 12:00 AM
We appreciate your review, Doug!
for
Communication and explain the loan with details!
Reply from Russ Bray
July 2nd, 2024 02:04 PM
Your positive review made my day! I’m thrilled that you had a great experience with us. Providing exceptional experiences for our customers is what we strive for, and your feedback motivates us to keep pushing forward.
Don and his team were great to work with. They explain the whole process to us. Answered phone calls and emails In a timely Manner. We definitely will recommend them to our friends and family.
Reply from Don MacPherson
July 2nd, 2024 12:54 AM
I enjoyed working with you. Thanks for the great feedback.
We went with Don because we had previously refinanced our Condo Loan with Don. Our experience was very positive and pleasant. Don was patient with all of our questions and always got back to us in a very prompt manner. He is pleasant and has...
read more
Reply from Don MacPherson
June 30th, 2024 10:46 PM
Thank you for your great review! I’m delighted to hear that you had such a positive experience with us. Your satisfaction is our ultimate reward, and we can't wait to provide you with exceptional service again in the future.
Communication and assistance was excellent.
Reply from Don MacPherson
June 29th, 2024 02:57 AM
Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
Matt explained all our options, discussed what we were looking for, and advised on the pros and cons of each path.
Reply from Matt & Betsy Maassen
June 24th, 2024 04:04 AM
Thank you for the positive review. If you need anything, please give me a call.
451–460 of 1136
About
We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up.
Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Mortgage Refinance
USDA Loans
Qualified Mortgage Pre-Approvals
Time Zone
Central Standard Time (CST)
Disclaimer