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West Clay in Saint Charles, MO

West Clay, Saint Charles, MO

Saint Charles, MO
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We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have se... Show More
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Reviews from Web
  • C
    Chelsey O
    SAINT LOUIS, MO
    Posted on January 22nd, 2025 06:26 PM
    Good communication and easy to work with
    Reply from Don MacPherson
    January 27th, 2025 06:29 PM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
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    Michael B
    MONTGOMERY CITY, MO
    Posted on January 15th, 2025 02:57 PM
    I am definitely going to go back to first bank if I need anything in the future.
    Reply from Russ Bray
    January 20th, 2025 02:59 PM
    Thank you for the wonderful review! Making customers happy is our top priority, and I’m thrilled that we succeeded with you. I hope your enjoy your new home!
  • B
    Brandon C B
    COTTLEVILLE, MO
    Posted on January 14th, 2025 03:17 PM
    Great communication and follow up
    Reply from Matt & Betsy Maassen
    January 19th, 2025 03:20 PM
    I’m delighted to receive your positive feedback! We strive to provide exceptional service, and your review encourages us to keep up the good work. Thank you!
  • E
    Elvira S
    Saint Louis, MO
    Posted on January 13th, 2025 03:57 PM
    Don is awesome! He was always available and easy to talk to. He is really good at his job and knows his field.
    Reply from Don MacPherson
    January 18th, 2025 03:59 PM
    Helping great customers like you is why I'm in this business. Thank you so much for trusting us with your new home loan and for the great feedback.
  • for
    First State Bank of St. Charles
    google
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    Colene D
    Posted on January 10th, 2025 12:00 AM
    Michelle is extremely knowledgeable about this business and broke everything down so I could understand it. She stayed on top of all my concerns and put me at ease in a situation that is pretty stressful for the first time home buyer. I highly...
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    Reply from Owner
    October 3rd, 2025 12:00 AM
    Colene, thank you for sharing your experience! We are glad to hear that Michelle and our team made the lending experience easier for you. Congratulations on your new home!
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    Carol A W
    DARDENNE PRAIRIE, MO
    Posted on January 7th, 2025 03:00 AM
    Russ was awesome to work with . He made purchasing my home an excellent experience. He took all the stress out of the financing . I really appreciate that he kept me informed through the whole process, letting me know what I needed to do and...
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    Reply from Russ Bray
    January 12th, 2025 03:03 AM
    Thank you for the nice review. I enjoyed working with you on your new home purchase.
  • G
    Garry A B
    TROY, MO
    Posted on January 4th, 2025 04:39 PM
    All around great service
    Reply from Matt & Betsy Maassen
    January 9th, 2025 04:41 PM
    Thank you so much for the great review and feedback. I hope you get settled quickly and enjoy your new home.
  • M
    Michelle D
    WRIGHT CITY, MO
    Posted on December 24th, 2024 02:03 AM
    Matt was very assessable, picked up his phone every time I called him. And very knowledgeable. If he did not know the answer, he would always quickly call me back.
    Reply from Matt & Betsy Maassen
    December 29th, 2024 02:04 AM
    Thank you for the opportunity to help with your loan. I wish you many years of happiness in your new home.
  • A
    Austin B
    WASHINGTON, MO
    Posted on December 23rd, 2024 03:03 PM
    Matt was great to work with. He walked through this with us every step of the way and helped out as much as he could. It was a great experience from start to finish.
    Reply from Matt & Betsy Maassen
    December 28th, 2024 03:04 PM
    Thank you! It was a pleasure to work with you, and I hope you enjoy your new home for years to come!
  • B
    Billie J B
    MONTGOMERY CITY, MO
    Posted on December 21st, 2024 12:44 AM
    Don made my refinance of my home hassle and stress free. Answered all my questions in a timely manner. Quick and easy process.
    Reply from Don MacPherson
    December 26th, 2024 12:47 AM
    Thank you for taking the time to provide feedback. I hope your move went smoothly as you start this new chapter!
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    About
    We’re a full service mortgage lender with an experienced staff offering mortgage loans for everyone – whether you are buying your first home, refinancing to lower your payments, or building a home from the ground up. Since 1867, we have served the lending needs of our community with integrity and a dedication to excellence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Mortgage Refinance
    USDA Loans
    Qualified Mortgage Pre-Approvals

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