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Ruoff Mortgage - West Chester in West Chester, OH

Ruoff Mortgage - West Chester, OH

West Chester, OH
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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5 Star
97%
4 Star
2%
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Reviews from Web
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    J
    Jerry R J
    Cincinnati, OH
    Posted on June 19th, 2023 06:58 PM
    A process that can be stressful was seamless. Im so excited and still can’t believe we’ve closed on our new home!!! Thank you Flo!!!
    Reply from Florence Lucas
    July 11th, 2023 07:11 PM
    Jerry, I'm so pleased to hear that the home buying process was smooth for you and your family. It was a pleasure working with you and I'm thrilled you are now able to enjoy your new home. Congratulations!
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    N
    Nancy P J
    Cincinnati, OH
    Posted on June 19th, 2023 06:54 PM
    Florence was exceptional!
    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    February 15th, 2024 03:54 PM
    I'm incredibly grateful for your kind review, Nancy. It was a real pleasure to aid you in your mortgage journey. Your satisfaction is my top priority and I'm glad to hear that I was able to provide exceptional service. Thank you for choosing...
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  • B
    Brittany S
    Posted on June 19th, 2023 05:17 PM
    AJ and his team were absolutely wonderful! He always answered every question I had, which was quite a lot being a 1st time home buyer. We received our clear to close before our closing date, and everything went so smooth. I cannot thank AJ...
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  • D
    Dean M E
    Fairfield Twp, OH
    Posted on June 19th, 2023 04:16 PM
    Being older and trying to get things together was difficult for us but Sheri helped us tremendously and was very patient and knowledgeable of all we needed. Highly recomend her to all. Thanks for everything.
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    K
    Kathryn W
    Rocky River, OH
    Posted on June 19th, 2023 02:41 PM
    Florence was an absolute dream to works out! She made the process so enjoyable / she really knows her stuff and communicates the expectations very well! I trusted Florence from the minute we spoke on the phone that she would help me through...
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    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    February 15th, 2024 03:56 PM
    I'm so glad to hear that your experience was enjoyable, Kathryn! Trust and clear communication are paramount in this process, and I'm delighted I could provide that for you. It was truly a pleasure to assist you, and I am grateful for your...
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  • B
    Brittany S
    Germantown, OH
    Posted on June 19th, 2023 12:00 AM
    AJ and his team were absolutely wonderful! He always answered every question I had, which was quite a lot being a 1st time home buyer. We received our clear to close before our closing date, and everything went so smooth. I cannot thank AJ...
    read more
  • for
    Dan Farrell, Ruoff Mortgage
    Encompass
    T
    Tristan W
    Waynesville, OH
    Posted on June 18th, 2023 10:41 PM
    Dan and Mindy were very friendly and worked at an incredible pace, getting my actual closing done in about 8 days. They always kept me informed and answered any and all questions I had about this process. Overall, extremely pleasant experience....
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    Reply from Dan Farrell
    July 15th, 2023 05:21 PM
    Thanks Tristan. We appreciate your business and glad we were able to knock it out fast for you! Congratulations!!!
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    R
    Ryan T C
    Loveland, OH
    Posted on June 16th, 2023 12:31 PM
    Smooth process, never had to worry about anything with this team.
    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    February 15th, 2024 03:57 PM
    Thank you for your feedback, Ryan. I'm thrilled to hear that you found our process smooth and worry-free. At Ruoff Mortgage, we strive to provide each client with a seamless and stress-free experience. Your rating of 4.93 out of 5 stars is...
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  • for
    Ruoff Mortgage - West Chester
    google
    C
    Charles H
    Posted on June 15th, 2023 02:02 PM
    Flo was fantastic!! She made sure I understood everything very clearly and explored every option I asked about! I would reccomend to anyone!!!
    Reply from Owner
    June 16th, 2023 12:35 PM
    Hello, Charles. We appreciate you taking the time to share your experience and provide your recommendation of Flo and the Ruoff Mortgage team. Thank you!
  • for
    Florence Davis, Ruoff Mortgage
    Encompass
    I
    Irma B
    Madeira, OH
    Posted on June 14th, 2023 03:22 AM
    Miss Lucas was a great help in all accounts, including emotional support!
    Reply from Florence Lucas | NMLS# 1901456 | Ru...
    February 15th, 2024 03:58 PM
    I am truly humbled by your kind words, Irma! The pleasure was all mine in assisting you. Providing emotional support during the often stressful loan process is something I take pride in. At Ruoff Mortgage, we believe in making our client's...
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  • 881–890 of 1421
    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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